On Behalf Of
Dion Gullotta
Sent: Wednesday, 7 October 2015 3:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Need help with custom field to trigger approvals (RT 4.2)
Hi all,
I would like to trigger an approval request with a custom field value.
We have set up approvals normally
Hi all,
I would like to trigger an approval request with a custom field value.
We have set up approvals normally which work great, but we wanted to be able
to set a custom field value to trigger the creation instead.
We have a custom field called "Needs Approval" and we have a scrip with the