The list server mixed up my example, therefore again:
Example: Sending an email to
a) support [at] example dot COM : set "English" to the requestor
language,
b) support [at] example dot DE : set "German" to the requestor
language.
regards
Danny
Hi,
We would like to answer ticket in ONE
queue called "support" using different languages.
The language depends on the language of the requestor.
If the requestor has no language set, we have to set
the language automatically (scrip) dependent on the
"To"-email-addr used for creating the ticke