Re: [rt-users] OnCreateSetLanguage dependent on the Email "To" addr

2011-02-18 Thread Daniel Schwager
The list server mixed up my example, therefore again: Example: Sending an email to a) support [at] example dot COM : set "English" to the requestor language, b) support [at] example dot DE : set "German" to the requestor language. regards Danny

[rt-users] OnCreateSetLanguage dependent on the Email "To" addr

2011-02-17 Thread Daniel Schwager
Hi, We would like to answer ticket in ONE queue called "support" using different languages. The language depends on the language of the requestor. If the requestor has no language set, we have to set the language automatically (scrip) dependent on the "To"-email-addr used for creating the ticke