[rt-users] Options for user display

2015-08-20 Thread Joe Kirby 
UMBC is on version 4.2.11 and one of the changes when we upgraded involves what 
gets displayed for privileged and unprivileged users.

Our previous version allowed for Name, Email, and Real Name and this was so 
beneficial for many reasons. We use our unique campus-id in the Name

Is there an option in 4.2.11 that would allow me to have this option again?

Thanks

Joe
Joe Kirby ,  Assistant Vice President, Business Systems
Division of Information Technology (DoIT) 
Support Response -   http://www.umbc.edu/doit 
Administration 627
Office - 410-455-3020 
Email - ki...@umbc.edu

Re: [rt-users] Options for user display

2015-08-20 Thread Matt Zagrabelny 
On Thu, Aug 20, 2015 at 9:57 AM, Joe Kirby ki...@umbc.edu wrote:
 UMBC is on version 4.2.11 and one of the changes when we upgraded involves
 what gets displayed for privileged and unprivileged users.

Are you talking about when the names are displayed in places like the
History or the People portlet?

If so, yes that is still possible. I've attached the site specific
module that we use for customizing the display. I haven't audited the
code in a while, so chances are the code is suboptimal, FYI.

And then these configs in your site config:

Plugin('RT::Site::UMN::Duluth::UsernameFormat');
Set($UsernameFormat, 'umd00');

Of course changing site specific things to your site.

-m


UsernameFormat.pm
Description: Perl program

Re: [rt-users] Options for user display

2015-08-20 Thread Joe Kirby 
Thank you.

I am talking about both and will look at this 

thank you again for the quick response

Joe

Joe Kirby ,  Assistant Vice President, Business Systems
Division of Information Technology (DoIT) 
Support Response -   http://www.umbc.edu/doit 
Administration 627
Office - 410-455-3020 
Email - ki...@umbc.edu

 On Aug 20, 2015, at 11:19 AM, Matt Zagrabelny mzagr...@d.umn.edu wrote:
 
 On Thu, Aug 20, 2015 at 9:57 AM, Joe Kirby ki...@umbc.edu wrote:
 UMBC is on version 4.2.11 and one of the changes when we upgraded involves
 what gets displayed for privileged and unprivileged users.
 
 Are you talking about when the names are displayed in places like the
 History or the People portlet?
 
 If so, yes that is still possible. I've attached the site specific
 module that we use for customizing the display. I haven't audited the
 code in a while, so chances are the code is suboptimal, FYI.
 
 And then these configs in your site config:
 
 Plugin('RT::Site::UMN::Duluth::UsernameFormat');
 Set($UsernameFormat, 'umd00');
 
 Of course changing site specific things to your site.
 
 -m
 UsernameFormat.pm