RE: [rt-users] PNG JPG LOGO
Taking the suggestion off list from a helpful RT user and member of the Frobozz Magic Apache Configuration Consortium, I reversed the order of the Location blocks. Of course! This worked. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Wednesday, August 16, 2006 2:30 PM To: Todd Chapman Cc: der Mouse; rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO Ok, this sh!t aint workin' for me. What the 'F' am I doing wrong? Here's my Apache conf: ServerName rtdev.activsupport.com DocumentRoot /opt/rt3-dev/share/html AddDefaultCharset UTF-8 ExpiresActive On ExpiresByType text/css A3600 ExpiresByType image/png A3600 ExpiresByType application/x-javascript A3600 ExpiresByType image/gif A3600 PerlModule Apache::DBI PerlOptions +Parent PerlRequire /opt/rt3-dev/bin/webmux.pl SetHandler default-handler SetHandler perl-script PerlHandler RT::Mason David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Todd Chapman [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 16, 2006 12:29 PM To: David Smithson Cc: Jesse Vincent; der Mouse; rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO That's because your small image has no strings that are trippin Mason processing. If you fix your Apache config then large images will work too. Let's see your apache config. -Todd On Wed, Aug 16, 2006 at 12:19:54PM -0700, David Smithson wrote: > Yes. Other (smaller) PNG images work. Not sure what the upper limit is, but I reduce the size of the image down to 3k, it works. > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
Does the order of affect things? Try putting images after /. On Wed, Aug 16, 2006 at 02:30:14PM -0700, David Smithson wrote: > Ok, this sh!t aint workin' for me. What the 'F' am I doing wrong? > Here's my Apache conf: > > > ServerName rtdev.activsupport.com > DocumentRoot /opt/rt3-dev/share/html > AddDefaultCharset UTF-8 > > ExpiresActive On > ExpiresByType text/css A3600 > ExpiresByType image/png A3600 > ExpiresByType application/x-javascript A3600 > ExpiresByType image/gif A3600 > > > PerlModule Apache::DBI > PerlOptions +Parent > PerlRequire /opt/rt3-dev/bin/webmux.pl > > > SetHandler default-handler > > > > SetHandler perl-script > PerlHandler RT::Mason > > > > David Smithson > > > CLICK HERE FOR ONLINE SUPPORT > > -Original Message- > From: Todd Chapman [mailto:[EMAIL PROTECTED] > Sent: Wednesday, August 16, 2006 12:29 PM > To: David Smithson > Cc: Jesse Vincent; der Mouse; rt-users@lists.bestpractical.com > Subject: Re: [rt-users] PNG JPG LOGO > > That's because your small image has no strings that are trippin > Mason processing. If you fix your Apache config then large > images will work too. > > Let's see your apache config. > > -Todd > > On Wed, Aug 16, 2006 at 12:19:54PM -0700, David Smithson wrote: > > Yes. Other (smaller) PNG images work. Not sure what the upper limit > is, but I reduce the size of the image down to 3k, it works. > > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
Ok, this sh!t aint workin' for me. What the 'F' am I doing wrong? Here's my Apache conf: ServerName rtdev.activsupport.com DocumentRoot /opt/rt3-dev/share/html AddDefaultCharset UTF-8 ExpiresActive On ExpiresByType text/css A3600 ExpiresByType image/png A3600 ExpiresByType application/x-javascript A3600 ExpiresByType image/gif A3600 PerlModule Apache::DBI PerlOptions +Parent PerlRequire /opt/rt3-dev/bin/webmux.pl SetHandler default-handler SetHandler perl-script PerlHandler RT::Mason David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Todd Chapman [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 16, 2006 12:29 PM To: David Smithson Cc: Jesse Vincent; der Mouse; rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO That's because your small image has no strings that are trippin Mason processing. If you fix your Apache config then large images will work too. Let's see your apache config. -Todd On Wed, Aug 16, 2006 at 12:19:54PM -0700, David Smithson wrote: > Yes. Other (smaller) PNG images work. Not sure what the upper limit is, but I reduce the size of the image down to 3k, it works. > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
David Smithson wrote: Yes. Other (smaller) PNG images work. Not sure what the upper limit is, but I reduce the size of the image down to 3k, it works. The autohandler copies the selected file over after setting the content_type. The codes does local $/ = \16384; $m->out($_) while (<$fh>); shouldn't that be local $/ = undef; $m->out($_) while (<$fh>); ? Jeff Voskamp ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
That's because your small image has no strings that are trippin Mason processing. If you fix your Apache config then large images will work too. Let's see your apache config. -Todd On Wed, Aug 16, 2006 at 12:19:54PM -0700, David Smithson wrote: > Yes. Other (smaller) PNG images work. Not sure what the upper limit is, but > I reduce the size of the image down to 3k, it works. > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
Yes. Other (smaller) PNG images work. Not sure what the upper limit is, but I reduce the size of the image down to 3k, it works. -Original Message- From: "Jesse Vincent" <[EMAIL PROTECTED]> To: "David Smithson" <[EMAIL PROTECTED]> Cc: "Jesse Vincent" <[EMAIL PROTECTED]>; "Alan Clegg" <[EMAIL PROTECTED]>; "der Mouse" <[EMAIL PROTECTED]>; "rt-users@lists.bestpractical.com" Sent: 8/16/06 9:11 AM Subject: Re: [rt-users] PNG JPG LOGO On Wed, Aug 16, 2006 at 08:32:58AM -0700, David Smithson wrote: > 3.6.1, recently upgraded from 3.6.0, which was installed clean. Is there an autohandler in NoAuth/images? > David Smithson > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
On Tue, Aug 15, 2006 at 11:01:01PM -0700, David Smithson wrote: > Full path is /opt/rt3-dev/share/html/NoAuth/images/activlogo2006.png. > You probably don't have apache configure correctly so that the file in the images directory are not processed by Mason. -Todd ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
* Jesse Vincent <[EMAIL PROTECTED]>: > On Wed, Aug 16, 2006 at 08:32:58AM -0700, David Smithson wrote: >> 3.6.1, recently upgraded from 3.6.0, which was installed clean. > Is there an autohandler in NoAuth/images? Yes, but not knowing enough about Mason, I didn't know exactly what I was looking for: --SNIP-- [EMAIL PROTECTED]:/usr/local/rt3/share/html/NoAuth/images$ ls -al total 36 drwxr-xr-x 3 root bin 4096 2006-08-03 02:00 . drwxr-xr-x 5 root bin 4096 2006-06-15 06:30 .. -rw-r--r-- 1 root bin 598 2006-02-06 14:35 autohandler [...] --SNIP-- [note, 3.6.0 built from source, following the instructions from the Debian Install in the wiki] One thing that I noticed was that a "strings" on the bplogo.gif didn't come up with anything that might be considered HTML-like... my image, on the other hand, included a couple of brackets and things: <&'S!"C/0Q78Y>?cGHiUVz`a AlanC -- | Alan Clegg, CISSP, IAM | Hosted Solutions, Inc. |+1-919-882-3039 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
On Wed, Aug 16, 2006 at 08:32:58AM -0700, David Smithson wrote: > 3.6.1, recently upgraded from 3.6.0, which was installed clean. Is there an autohandler in NoAuth/images? > David Smithson > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
I knew I should have searched the wiki again. Thanks, Alan. This will work fine for me. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Alan Clegg [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 16, 2006 5:13 AM To: David Smithson Cc: der Mouse; rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO * Alan Clegg <[EMAIL PROTECTED]>: > Yes. I found an answer via google (and it was painful, as "mason" seems to > be linked with other things and not just web development). The following > gets rid of the mason handler to allow graphics to NOT be interpreted: > > AddDefaultCharset UTF-8 > SetHandler default-handler > > This allowed everything to work.. yeah, trying to find the danged reason that > the page was failing was a pain in the butt. It is also mentioned here: http://wiki.bestpractical.com/index.cgi?ApacheConfig AlanC -- | Alan Clegg, CISSP, IAM | Hosted Solutions, Inc. |+1-919-882-3039 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
3.6.1, recently upgraded from 3.6.0, which was installed clean. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 16, 2006 8:30 AM To: Alan Clegg Cc: David Smithson; der Mouse; rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO On Wed, Aug 16, 2006 at 07:59:42AM -0400, Alan Clegg wrote: > * David Smithson <[EMAIL PROTECTED]>: > > > If I scopy the same image to another Apache server ( no Mason ), I can > > view the PNG through Apache. Why is Mason trying to interpret this PNG? > > *pulling hair out* *throwing stuff at cat* > > Yes. I found an answer via google (and it was painful, as "mason" seems to > be linked with other things and not just web development). The following > gets rid of the mason handler to allow graphics to NOT be interpreted: Can you tell us what version of RT you're working with? This is something that should have been fixed within the RT 3.4 series, but certainly in RT 3.6. Jesse > > > AddDefaultCharset UTF-8 > SetHandler default-handler > > > This allowed everything to work.. yeah, trying to find the danged reason that > the page was failing was a pain in the butt. > > AlanC > -- >| Alan Clegg, CISSP, IAM >| Hosted Solutions, Inc. >|+1-919-882-3039 > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
On Wed, Aug 16, 2006 at 07:59:42AM -0400, Alan Clegg wrote: > * David Smithson <[EMAIL PROTECTED]>: > > > If I scopy the same image to another Apache server ( no Mason ), I can > > view the PNG through Apache. Why is Mason trying to interpret this PNG? > > *pulling hair out* *throwing stuff at cat* > > Yes. I found an answer via google (and it was painful, as "mason" seems to > be linked with other things and not just web development). The following > gets rid of the mason handler to allow graphics to NOT be interpreted: Can you tell us what version of RT you're working with? This is something that should have been fixed within the RT 3.4 series, but certainly in RT 3.6. Jesse > > > AddDefaultCharset UTF-8 > SetHandler default-handler > > > This allowed everything to work.. yeah, trying to find the danged reason that > the page was failing was a pain in the butt. > > AlanC > -- >| Alan Clegg, CISSP, IAM >| Hosted Solutions, Inc. >|+1-919-882-3039 > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
* Alan Clegg <[EMAIL PROTECTED]>: > Yes. I found an answer via google (and it was painful, as "mason" seems to > be linked with other things and not just web development). The following > gets rid of the mason handler to allow graphics to NOT be interpreted: > > AddDefaultCharset UTF-8 > SetHandler default-handler > > This allowed everything to work.. yeah, trying to find the danged reason that > the page was failing was a pain in the butt. It is also mentioned here: http://wiki.bestpractical.com/index.cgi?ApacheConfig AlanC -- | Alan Clegg, CISSP, IAM | Hosted Solutions, Inc. |+1-919-882-3039 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
* David Smithson <[EMAIL PROTECTED]>: > If I scopy the same image to another Apache server ( no Mason ), I can > view the PNG through Apache. Why is Mason trying to interpret this PNG? > *pulling hair out* *throwing stuff at cat* Yes. I found an answer via google (and it was painful, as "mason" seems to be linked with other things and not just web development). The following gets rid of the mason handler to allow graphics to NOT be interpreted: AddDefaultCharset UTF-8 SetHandler default-handler This allowed everything to work.. yeah, trying to find the danged reason that the page was failing was a pain in the butt. AlanC -- | Alan Clegg, CISSP, IAM | Hosted Solutions, Inc. |+1-919-882-3039 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
David Smithson wrote: If I scopy the same image to another Apache server ( no Mason ), I can view the PNG through Apache. Why is Mason trying to interpret this PNG? *pulling hair out* *throwing stuff at cat* David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Wednesday, August 16, 2006 12:05 AM To: der Mouse; rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO If I grab something like http://rtdev.activsupport.com/NoAuth/images/css/dark-arrow.png it displays as expected. If I grab http://rtdev.activsupport.com/NoAuth/images/activlogo2006.png, I get a verbose error from Mason. It seems to be trying to execute the PNG. I also confirmed that it has nothing to do with the css/ path, as expected. Baffled. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of der Mouse Sent: Tuesday, August 15, 2006 11:49 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO The media browser in Firefox's page info shows the type as: text/html, when it should be image/png. Don't know if this is interesting or not. My first reaction is that this means the webserver doesn't recognize the .png extension as indicating that it should be served as image/png, and it's defaulting to serving it as text/html instead. If you fetch it manually, with wget or curl or their ilk, does it come back as image/png, or text/html? /~\ The ASCII der Mouse \ / Ribbon Campaign X Against HTML [EMAIL PROTECTED] / \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com I had this same problem but never found a solution other than to put the file in a location other than the default. I believe I placed it at the root of html/NoAuth. Even then the image was coming out all kinds of screwed up. I ended up just creating a jpeg copy and using that instead. -- Mathew Snyder ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
I did some experimenting and found that the file size matters. I don't exactly know why yet. Maybe something to do with /NoAuth/images/autohandler. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: David Smithson Sent: Wednesday, August 16, 2006 12:31 AM To: David Smithson; der Mouse; rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO If I scopy the same image to another Apache server ( no Mason ), I can view the PNG through Apache. Why is Mason trying to interpret this PNG? *pulling hair out* *throwing stuff at cat* David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Wednesday, August 16, 2006 12:05 AM To: der Mouse; rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO If I grab something like http://rtdev.activsupport.com/NoAuth/images/css/dark-arrow.png it displays as expected. If I grab http://rtdev.activsupport.com/NoAuth/images/activlogo2006.png, I get a verbose error from Mason. It seems to be trying to execute the PNG. I also confirmed that it has nothing to do with the css/ path, as expected. Baffled. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of der Mouse Sent: Tuesday, August 15, 2006 11:49 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO > The media browser in Firefox's page info shows the type as: > text/html, when it should be image/png. Don't know if this is > interesting or not. My first reaction is that this means the webserver doesn't recognize the .png extension as indicating that it should be served as image/png, and it's defaulting to serving it as text/html instead. If you fetch it manually, with wget or curl or their ilk, does it come back as image/png, or text/html? /~\ The ASCII der Mouse \ / Ribbon Campaign X Against HTML [EMAIL PROTECTED] / \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
If I scopy the same image to another Apache server ( no Mason ), I can view the PNG through Apache. Why is Mason trying to interpret this PNG? *pulling hair out* *throwing stuff at cat* David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Wednesday, August 16, 2006 12:05 AM To: der Mouse; rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO If I grab something like http://rtdev.activsupport.com/NoAuth/images/css/dark-arrow.png it displays as expected. If I grab http://rtdev.activsupport.com/NoAuth/images/activlogo2006.png, I get a verbose error from Mason. It seems to be trying to execute the PNG. I also confirmed that it has nothing to do with the css/ path, as expected. Baffled. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of der Mouse Sent: Tuesday, August 15, 2006 11:49 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO > The media browser in Firefox's page info shows the type as: > text/html, when it should be image/png. Don't know if this is > interesting or not. My first reaction is that this means the webserver doesn't recognize the .png extension as indicating that it should be served as image/png, and it's defaulting to serving it as text/html instead. If you fetch it manually, with wget or curl or their ilk, does it come back as image/png, or text/html? /~\ The ASCII der Mouse \ / Ribbon Campaign X Against HTML [EMAIL PROTECTED] / \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
If I grab something like http://rtdev.activsupport.com/NoAuth/images/css/dark-arrow.png it displays as expected. If I grab http://rtdev.activsupport.com/NoAuth/images/activlogo2006.png, I get a verbose error from Mason. It seems to be trying to execute the PNG. I also confirmed that it has nothing to do with the css/ path, as expected. Baffled. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of der Mouse Sent: Tuesday, August 15, 2006 11:49 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO > The media browser in Firefox's page info shows the type as: > text/html, when it should be image/png. Don't know if this is > interesting or not. My first reaction is that this means the webserver doesn't recognize the .png extension as indicating that it should be served as image/png, and it's defaulting to serving it as text/html instead. If you fetch it manually, with wget or curl or their ilk, does it come back as image/png, or text/html? /~\ The ASCII der Mouse \ / Ribbon Campaign X Against HTML [EMAIL PROTECTED] / \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
> The media browser in Firefox's page info shows the type as: > text/html, when it should be image/png. Don't know if this is > interesting or not. My first reaction is that this means the webserver doesn't recognize the .png extension as indicating that it should be served as image/png, and it's defaulting to serving it as text/html instead. If you fetch it manually, with wget or curl or their ilk, does it come back as image/png, or text/html? /~\ The ASCII der Mouse \ / Ribbon Campaign X Against HTML [EMAIL PROTECTED] / \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
The media browser in Firefox's page info shows the type as: text/html, when it should be image/png. Don't know if this is interesting or not. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: David Smithson Sent: Tuesday, August 15, 2006 11:12 PM To: David Smithson; Todd Chapman Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO Apache error_log doesn't complain, access_log shows that the file is being accessed: "GET /NoAuth/images/activlogo2006.png HTTP/1.1". David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Tuesday, August 15, 2006 11:01 PM To: Todd Chapman Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO Full path is /opt/rt3-dev/share/html/NoAuth/images/activlogo2006.png. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Todd Chapman [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 15, 2006 11:04 PM To: David Smithson Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO Where are you putting it? On Tue, Aug 15, 2006 at 10:43:05PM -0700, David Smithson wrote: > Is there some limitation somewhere that is causing RT to not display a > logo that is either JPEG or PNG? If I save the same image as GIF, it > renders in the browser. This is so odd to me. > > David Smithson > > ActivSupport, Inc. > Your Flexible IT Partner > Microsoft Gold Partner -- Small Business Specialist > http://www.activsupport.com > Director of Technical Services > Direct: (415) 869 2991 > > Technical Support Hotline: (415) 979 9285 > CLICK HERE FOR ONLINE SUPPORT > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
Apache error_log doesn't complain, access_log shows that the file is being accessed: "GET /NoAuth/images/activlogo2006.png HTTP/1.1". David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Tuesday, August 15, 2006 11:01 PM To: Todd Chapman Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] PNG JPG LOGO Full path is /opt/rt3-dev/share/html/NoAuth/images/activlogo2006.png. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Todd Chapman [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 15, 2006 11:04 PM To: David Smithson Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO Where are you putting it? On Tue, Aug 15, 2006 at 10:43:05PM -0700, David Smithson wrote: > Is there some limitation somewhere that is causing RT to not display a > logo that is either JPEG or PNG? If I save the same image as GIF, it > renders in the browser. This is so odd to me. > > David Smithson > > ActivSupport, Inc. > Your Flexible IT Partner > Microsoft Gold Partner -- Small Business Specialist > http://www.activsupport.com > Director of Technical Services > Direct: (415) 869 2991 > > Technical Support Hotline: (415) 979 9285 > CLICK HERE FOR ONLINE SUPPORT > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
Full path is /opt/rt3-dev/share/html/NoAuth/images/activlogo2006.png. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: Todd Chapman [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 15, 2006 11:04 PM To: David Smithson Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] PNG JPG LOGO Where are you putting it? On Tue, Aug 15, 2006 at 10:43:05PM -0700, David Smithson wrote: > Is there some limitation somewhere that is causing RT to not display a > logo that is either JPEG or PNG? If I save the same image as GIF, it > renders in the browser. This is so odd to me. > > David Smithson > > ActivSupport, Inc. > Your Flexible IT Partner > Microsoft Gold Partner -- Small Business Specialist > http://www.activsupport.com > Director of Technical Services > Direct: (415) 869 2991 > > Technical Support Hotline: (415) 979 9285 > CLICK HERE FOR ONLINE SUPPORT > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] PNG JPG LOGO
Source looks like this: http://rtdev.activsupport.com";> That file definitely exists and is readable. I'm missing something simple. Mind degenerating quickly. That potion of Enlightenment is around here somewhere. David Smithson CLICK HERE FOR ONLINE SUPPORT -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Smithson Sent: Tuesday, August 15, 2006 10:43 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] PNG JPG LOGO Is there some limitation somewhere that is causing RT to not display a logo that is either JPEG or PNG? If I save the same image as GIF, it renders in the browser. This is so odd to me. David Smithson ActivSupport, Inc. Your Flexible IT Partner Microsoft Gold Partner -- Small Business Specialist http://www.activsupport.com Director of Technical Services Direct: (415) 869 2991 Technical Support Hotline: (415) 979 9285 CLICK HERE FOR ONLINE SUPPORT ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] PNG JPG LOGO
Where are you putting it? On Tue, Aug 15, 2006 at 10:43:05PM -0700, David Smithson wrote: > Is there some limitation somewhere that is causing RT to not display a > logo that is either JPEG or PNG? If I save the same image as GIF, it > renders in the browser. This is so odd to me. > > David Smithson > > ActivSupport, Inc. > Your Flexible IT Partner > Microsoft Gold Partner -- Small Business Specialist > http://www.activsupport.com > Director of Technical Services > Direct: (415) 869 2991 > > Technical Support Hotline: (415) 979 9285 > CLICK HERE FOR ONLINE SUPPORT > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] PNG JPG LOGO
Is there some limitation somewhere that is causing RT to not display a logo that is either JPEG or PNG? If I save the same image as GIF, it renders in the browser. This is so odd to me. David Smithson ActivSupport, Inc. Your Flexible IT Partner Microsoft Gold Partner -- Small Business Specialist http://www.activsupport.com Director of Technical Services Direct: (415) 869 2991 Technical Support Hotline: (415) 979 9285 CLICK HERE FOR ONLINE SUPPORT ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
