[rt-users] PriorityAsAString plugin question
All, I have a Priority as a String plugin configured. Here is my configuration below. Set( %PriorityAsString, ( Low = 0, Low-Med = 25, Med = 50, High = 100 ) ); Set( @PriorityAsStringOrder, qw( High Med Low-Med Low ) ); In RT Priority, I now see, Priority: Low-Med/Low-Med or Med/Med I'd like to see only one of those. The Priority gets repeated after a / Is there any way I can get around it? Thanks! Steve RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] PriorityAsAString plugin question
Take Med/Med for example, first Med means Priority, the sencond one means Final Priority. you can avoid the second one if you don't set Final Priority sunnavy On 12-01-05 15:41, RT User wrote: All, I have a Priority as a String plugin configured. Here is my configuration below. Set( %PriorityAsString, ( Low = 0, Low-Med = 25, Med = 50, High = 100 ) ); Set( @PriorityAsStringOrder, qw( High Med Low-Med Low ) ); In RT Priority, I now see, Priority: Low-Med/Low-Med or Med/Med I'd like to see only one of those. The Priority gets repeated after a / Is there any way I can get around it? Thanks! Steve RT Training Sessions (http://bestpractical.com/services/training.html) * Boston ? March 5 6, 2012 RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] PriorityAsAString plugin question
On Thu, Jan 5, 2012 at 6:37 PM, sunnavy sunn...@bestpractical.com wrote: Take Med/Med for example, first Med means Priority, the sencond one means Final Priority. you can avoid the second one if you don't set Final Priority Thank you! I'd prefer having only priority and not the final priority. Where do I remove final priority so that I only see priority Med Steve sunnavy On 12-01-05 15:41, RT User wrote: All, I have a Priority as a String plugin configured. Here is my configuration below. Set( %PriorityAsString, ( Low = 0, Low-Med = 25, Med = 50, High = 100 ) ); Set( @PriorityAsStringOrder, qw( High Med Low-Med Low ) ); In RT Priority, I now see, Priority: Low-Med/Low-Med or Med/Med I'd like to see only one of those. The Priority gets repeated after a / Is there any way I can get around it? Thanks! Steve RT Training Sessions (http://bestpractical.com/services/training.html) * Boston ? March 5 6, 2012 RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012 RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] PriorityAsAString plugin question
I have done this in my version of the extension: https://github.com/cloos/rt-extension-priorityasstring/commit/e8cac512d669b38a170de423c9cd13cd9bcfad95 -Chris Am 05.01.2012 16:45, schrieb RT User: Thank you! I'd prefer having only priority and not the final priority. Where do I remove final priority so that I only see priority Med Steve RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012