AW: [rt-users] Problem in Attachments with special characters - RT 3.6.4

2007-12-05 Thread Holger Haase
 Hi all,

Is there any news on this?
I've the same problem here with german umlaute

Regards Holger.

-Ursprüngliche Nachricht-
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Juan Ramón 
Alfageme Mata
Gesendet: Dienstag, 4. Dezember 2007 08:50
An: rt-users@lists.bestpractical.com
Betreff: [rt-users] Problem in Attachments with special characters - RT 3.6.4

Usually there is no problem with attachments, for example the next attachment 
link is loaded correctly, we can access it from web interface without issue:

Content-Description:1prueba prueba.xlsx
content-type:   application/octet-stream; name=1prueba prueba.xlsx
content-disposition:attachment; filename=1prueba prueba.xlsx
Content-Transfer-Encoding:  base64
Content-Length: 8643

Download 1prueba prueba.xlsx [application/octet-stream 8.4k] 
Content-Description:   2pruebaprúeba.xls
Message body not shown because it is too large or is not plain text.


But if attachment filename has an iso-8859-1 character in it's filename link 
it's not correctly generated, attachment name is defined ad untitled and cannot 
be loaded, also email notification send attachment with incorrect name and .DAT 
extension:

Content-Description:2pruebaprúeba.xls
Content-Type:   name=2pruebaprúeba.xls
Content-Disposition:filename=2pruebaprúeba.xls
Content-Transfer-Encoding:  base64
Content-Length: 22016

Download (untitled) [name=2pruebapr 21.5k] 
Message body not shown because it is too large or is not plain text.

Content-Description:3prueba prúeba.xls
Content-Type:   name=3prueba prúeba.xls
Content-Disposition:filename=3prueba prúeba.xls
Content-Transfer-Encoding:  base64
Content-Length: 22016

Download (untitled) [name=3prueba 21.5k] 
Message body not shown because it is too large or is not plain text.

Any idea on how to fix it?

Thanks for your support.

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[rt-users] Problem in Attachments with special characters - RT 3.6.4

2007-12-03 Thread Juan Ramón Alfageme Mata
Usually there is no problem with attachments, for example the next attachment 
link is loaded correctly, we can access it from web interface without issue:

Content-Description:1prueba prueba.xlsx
content-type:   application/octet-stream; name=1prueba prueba.xlsx
content-disposition:attachment; filename=1prueba prueba.xlsx
Content-Transfer-Encoding:  base64
Content-Length: 8643

Download 1prueba prueba.xlsx [application/octet-stream 8.4k] 
Content-Description:   2pruebaprúeba.xls
Message body not shown because it is too large or is not plain text.


But if attachment filename has an iso-8859-1 character in it's filename link 
it's not correctly generated, attachment name is defined ad untitled and cannot 
be loaded, also email notification send attachment with incorrect name and .DAT 
extension:

Content-Description:2pruebaprúeba.xls
Content-Type:   name=2pruebaprúeba.xls
Content-Disposition:filename=2pruebaprúeba.xls
Content-Transfer-Encoding:  base64
Content-Length: 22016

Download (untitled) [name=2pruebapr 21.5k] 
Message body not shown because it is too large or is not plain text.

Content-Description:3prueba prúeba.xls
Content-Type:   name=3prueba prúeba.xls
Content-Disposition:filename=3prueba prúeba.xls
Content-Transfer-Encoding:  base64
Content-Length: 22016

Download (untitled) [name=3prueba 21.5k] 
Message body not shown because it is too large or is not plain text.

Any idea on how to fix it?

Thanks for your support.

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch 
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.


Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com