Re: [rt-users] Problems, with extension Assets.

2014-03-12 Thread Alex Vandiver 
On Tue, 2014-03-11 at 09:44 +0100, Emmanuel Lacour wrote:
 I am using Debian 7.3, with request tracker 4.2.3 built from source.
  
 I am also using the external auth extension, so i can use our Active
 Directory database for authentication.

Does it work if you temporarily disable RT::Authen::ExternalAuth?

 It seems to be related to this bug:
 
 http://issues.bestpractical.com/Ticket/Display.html?id=28488

That bug was resolved in 4.2.3.
 - Alex

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Re: [rt-users] Problems, with extension Assets.

2014-03-11 Thread Emmanuel Lacour 
On Mon, Mar 10, 2014 at 03:13:26PM -0430, Daniel Soto wrote:
Hello, i am having issues with the Assets extension.
 
I am using Debian 7.3, with request tracker 4.2.3 built from source.
 
I am also using the external auth extension, so i can use our Active
Directory database for authentication.
 
 
 
As soon as i create an asset, i get the following error:
 
 
 
3780] [Mon Mar 10 19:15:24 2014] [error]: Couldn't get principal for an
empty user (/opt/rt4/sbin/../lib/RT/User.pm:1182)
 
[3780] [Mon Mar 10 19:15:24 2014] [error]: Can't use string (No se pudo
cargar principal: Cou...) as an ARRAY ref while strict refs in use at
/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Create.html line
165.
 


It seems to be related to this bug:

http://issues.bestpractical.com/Ticket/Display.html?id=28488


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[rt-users] Problems, with extension Assets.

2014-03-10 Thread Daniel Soto 
Hello, i am having issues with the Assets extension.

I am using Debian 7.3, with request tracker 4.2.3 built from source.

I am also using the external auth extension, so i can use our Active Directory 
database for authentication.



As soon as i create an asset, i get the following error:



3780] [Mon Mar 10 19:15:24 2014] [error]: Couldn't get principal for an empty 
user (/opt/rt4/sbin/../lib/RT/User.pm:1182)

[3780] [Mon Mar 10 19:15:24 2014] [error]: Can't use string (No se pudo cargar 
principal: Cou...) as an ARRAY ref while strict refs in use at 
/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Create.html line 165.



Can I get any help for this? please

Saludos!


Saludos!

Ing. Daniel Soto
Analista de Apoyo a Usuarios
Gerencia de División de Tecnología e Infraestructura
Vicepresidencia Ejecutiva de Informática
C.A. Seguros Catatumbo
58 + 0261 - 7001651
Soporte Ext. 1600
ds...@seguroscatatumbo.commailto:al...@seguroscatatumbo.com

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