Re: [rt-users] Question about using an external SMTP server

2010-04-29 Thread Chris Hall
ok, turns out I am getting bounced messages... snippet below: Delivery to the following recipient has been delayed: r...@rt.#.com r...@rt.imctv.com Message will be retried for 2 more day(s) Technical details of temporary failure: The recipient server did not accept our requests

[rt-users] Question about using an external SMTP server

2010-04-27 Thread Chris Hall
We're tightly controlling port 25 on our site here, so using the local method for sending email is a no go. I read something about installing mailgate on the smtp server here, but that has some people... nervous My boss seems to think it should be a matter of switching a line or two to set a

Re: [rt-users] Question about using an external SMTP server

2010-04-27 Thread Curtis Bruneau
You should be able to set up postfix using the parameter 'relayhost' for relaying, you can specify a different port if needed. This would allow you to still use the sendmail commands to send. This is assuming you can still receive on port 25 for MX deliveries. Otherwise you may have no choice

Re: [rt-users] Question about using an external SMTP server

2010-04-27 Thread Chris Hall
ahh, nevermind, I got it... Set($SMTPServer, '##'); Set($SMTPFrom , 'r...@rt.#.com'); but now, my question has evolved slightly.. email seems to be successfully sent out, but I get the email saying reply to this address if you have questions, etc... I reply to it, and nothing

Re: [rt-users] Question about using an external SMTP server

2010-04-27 Thread Curtis Bruneau
Assuming the SMTPFrom setting isn't overriding the reply addresses specified in the queue config queue@ queue-comment@ etc. You may need to rebuild the alias hash with the newaliases command. Are you getting any bounces from your smtp? Chris Hall wrote: ahh, nevermind, I got it...

Re: [rt-users] Question about using an external SMTP server

2010-04-27 Thread Curtis Bruneau
Ideally it would be on the RT server itself. The SMTP relaying and MTA are technically separate. You can do just local deliveries on the RT server which accepts port 25 smtp traffic but think of it as the final relay destination. You would also have to set up the MTA to recognize the hostname

Re: [rt-users] Question about using an external SMTP server

2010-04-27 Thread Asif Iqbal
On Tue, Apr 27, 2010 at 3:59 PM, Chris Hall hir...@gmail.com wrote: well.. none yet.  I think I see where I've mis-stepped.  the modifications to /etc/aliases needs to be ON the SMTP server, not the RT server, is that correct?  and if so, that means I need to install the rt-mailgate on the