[rt-users] Quick search for ticket # in RTIR vs. how it works in RT

2013-07-22 Thread Landon
Hello, Quick question here... In RT you can type/paste a ticket number into the little search box on the upper right beside the ticket creation dropdown and find a ticket by ticket #. In RTIR this yields no results. Is there a reason for this or can it be fixed so ticket id is included in the

Re: [rt-users] Quick search for ticket # in RTIR vs. how it works in RT

2013-07-22 Thread Kevin Falcone
On Mon, Jul 22, 2013 at 11:54:46AM -0700, Landon wrote: In RT you can type/paste a ticket number into the little search box on the upper right beside the ticket creation dropdown and find a ticket by ticket #. In RTIR this yields no results. Is there a reason for this or can it be