Hello,
Quick question here...
In RT you can type/paste a ticket number into the little search box on the
upper right beside the ticket creation dropdown and find a ticket by ticket
#.
In RTIR this yields no results. Is there a reason for this or can it be
fixed so ticket id is included in the
On Mon, Jul 22, 2013 at 11:54:46AM -0700, Landon wrote:
In RT you can type/paste a ticket number into the little search box on the
upper right beside
the ticket creation dropdown and find a ticket by ticket #.
In RTIR this yields no results. Is there a reason for this or can it be