Re: [rt-users] RE S: Create Queues
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Apologies, I have no idea how this fell onto rt. Giuseppe On 29/02/12 13:43, Giuseppe Sollazzo wrote: > > Content-Type: text/plain; charset=ISO-8859-1 > > > Hi Dave, > > On 29/02/12 13:30, john s. wrote: >>> Not sure which of you can best advise on this - I've got a job >>> on the new HRA server to do the daily transfer to the CRIS >>> server: >>> >>> pscp.exe -pw newone >>> "c:\PSenterprise\Bulkinput\CRIS_EXTRACT_STAFF.csv" >>> db...@cris.sgul.ac.uk:c/staff_extracts >>> >>> This is coming up fatal: Network error: Connection refused. >>> >>> On the old HRA server, there was an ftp job doing this, using >>> this same user name and password, which was set up on the CRIS >>> server for this purpose. >>> >>> Can anyone tell me what is wrong? >>> > > Nothing :) Simply, the server doesn't have ssh/scp access. It would > be better if you could reinstate the job via ftp. > > Giuseppe > - -- Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPTivRAAoJEAqigArPBfJX+P0H/1YUyeBH65Jvbg8qVkTuhkQT QcaY4zi3GVX6BqYljF1pkKVeEqoJAur6mHqmPO1/TXjCC6DGkInhFeOONyLOSAAJ fxZ73R1n/z6AF6ol+bUwbPz7tsHoujh/hKGJFISPEQE6FxKdrwg2/7pfb7ufYF0r AnqrA1KebfNx1AMjTQODoHgMGIS0+VxwdQ6MVYoo82hfreyKdXXIR/gcsfiWRc72 mqFLM9QNZWhZTlEqdToYbvW+jIzgDi3u1gKGtyaqJSSggnH298LFCd8T6VA+CA4d /Z+6uDp/MaTZFQFREoZPGjolEn+zT+Rgx5B3V7KEe/8JxKNk73T8bPzhb31vW4o= =u6oR -END PGP SIGNATURE- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] RE S: Create Queues
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Dave, On 29/02/12 13:30, john s. wrote: > Not sure which of you can best advise on this - I've got a job on > the new HRA server to do the daily transfer to the CRIS server: > > pscp.exe -pw newone > "c:\PSenterprise\Bulkinput\CRIS_EXTRACT_STAFF.csv" > db...@cris.sgul.ac.uk:c/staff_extracts > > This is coming up fatal: Network error: Connection refused. > > On the old HRA server, there was an ftp job doing this, using this > same user name and password, which was set up on the CRIS server > for this purpose. > > Can anyone tell me what is wrong? > Nothing :) Simply, the server doesn't have ssh/scp access. It would be better if you could reinstate the job via ftp. Giuseppe - -- Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPTiuaAAoJEAqigArPBfJXQCwIAIA1SyDTl4JiKiNPRPHOXhdw fmUYR9jh0wikI3QXFVEgEUxoLZoQkfNbBdcMjAm2G1mgSHVWGPza5Yucm3uzguMD g+b8yXYviy1kGPE7yiyo8Obz4wPfbxUCLO0SpFNmYBR5UQUrW6jT56F96BrfZ9ZW E4EvqCRPbd/Su0EIhUONLVESUOAMk5AbC557R4vbTl5GflN0v5LVBKZCu+FNvlPG 4CfivlYsp9KrI19RQFk3J+RZZ/+OrnTo5mLzYql0A91NlJ2F3pdcxYmfIQPe2nwG 3/vg5VR2BnzPfL7BXuQjYwQ8yy5FMbjqdyYIbP+LPvMWeq5oSWnVTWFtMnpwqhE= =DZTX -END PGP SIGNATURE- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] RE S: Create Queues
Hello Diaulas
You can modify your cloned queues with your own groups ...
but make an backup of the files
Modify the following lines :
QueueWizard/Admin/index.html:
$clone_admin->LoadUserDefinedGroup($clone_queue->Name .
"_yourownadminname");
QueueWizard/Admin/index.html:push @errors, loc("Owner group [_1] for
queue [_2] not found", $clone_queue->Name . "_yourownadminname",
$clone_queue->Name);
QueueWizard/Admin/index.html:$admin_group->CreateUserDefinedGroup( Name
=> $ARGS{'Name'} . "_yourownadminname" );
QueueWizard/Admin/q:
$clone_admin->LoadUserDefinedGroup($clone_queue->Name .
"_yourownadminname");
QueueWizard/Admin/q: push @errors, loc("Owner group [_1] for
queue [_2] not found", $clone_queue->Name . "_yourownadminname",
$clone_queue->Name);
QueueWizard/Admin/q: $admin_group->CreateUserDefinedGroup( Name
=> $ARGS{'Name'} . "_yourownadminname" );
QueueWizard/Admin/index.html:
$clone_staff->LoadUserDefinedGroup($clone_queue->Name . "_yourownuser");
QueueWizard/Admin/index.html:push @errors, loc("Staff group [_1] for
queue [_2] not found", $clone_queue->Name . "_yourownuser",
$clone_queue->Name);
QueueWizard/Admin/index.html:$staff_group->CreateUserDefinedGroup(
Name => $ARGS{'Name'} . "_yourownuser" );
QueueWizard/Admin/q:$clone_staff->LoadUserDefinedGroup($clone_queue->Name .
"_yourownuser");
QueueWizard/Admin/q:push @errors, loc("Staff group [_1] for queue [_2]
not found", $clone_queue->Name . "_yourownuser", $clone_queue->Name);
QueueWizard/Admin/q:$staff_group->CreateUserDefinedGroup( Name =>
$ARGS{'Name'} . "_yourownuser" );
Note: Replace the bolded ones with your user and adminsuser for the queues
which you like but the _ before the name is necessary for working.
best regards
john s.
--
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