Re: [rt-users] RES: Sphinx fulltext index v4.0.4
We are using v.1.6.1 -Original Message- From: Luciano Ernesto da Silva [mailto:luci...@cpd.ufrgs.br] Sent: Thursday, January 12, 2012 8:47 AM To: gekkoman; Poulter, Dale; rt-users@lists.bestpractical.com Subject: RES: Re: [rt-users] RES: Sphinx fulltext index v4.0.4 Tarek, I already tried migrate from Mysql 5.1 to postgreSQL 9.1 but I had some problems quith some charset. Some records in Attachments table (from users that send an email in 8859-1) don't get converted to utf8 and I get the strange character with letter I with acute, like í looking to  (there's a space after Â, hidden or not). I don't know fix that, do you know any way to do that? I even used sed command, but it don't remove the space or whatever this is. Dale, SPHINX: I'm thing theirs is a problem with perl module DBIx::SearchBuilder, mine is 1.61, but can't connect to localhost port 3312. I tested searchd daemon and is working OK. Dale, what version of DBIx::SearchBuilder are you using? Luciano -Mensagem original- De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de gekkoman Enviada em: quinta-feira, 5 de janeiro de 2012 19:02 Para: Poulter, Dale; rt-users@lists.bestpractical.com Assunto: [*SPAM*] Re: [rt-users] RES: Sphinx fulltext index v4.0.4 Greetings, FYI I got sphinx running on 4.04 by following instructions before Christmas and everything looked ok.but then I started discovering non functioning aspects of RT post the change eg changing user group memberships stopped working for example. The database was intact with no corruptions. This is obviously not ideal. I had debugged it to the point of finding some RT generated SQL no longer running properly on the database. Since I actually prefer psql over mysql I ended up migrated to psql using exactly the same dataset, engaged fulltext indexing and the problems all went away. Tarek Sounds like it cannot connect to the sphinx server. Can you confirm that sphinx is running (ps -eaf |grep searchd ) and that it is running on the port specified in the attachmentsindex create statement (mysql show create table AttachmentsIndex; )? I believe the default port is 9312 but the documents at http://blog.bestpractical.com/2011/06/full-text-searching.html indicate that the port is 3312. -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Luciano Ernesto da Silva Sent: Thursday, January 05, 2012 5:24 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] RES: Sphinx fulltext index v4.0.4 Hello, I installed everything as described here by Dale/ documentation from docs/full_text_indexing.podc , documentarion by sphinxsearch but i got this error: RT: DBD::mysql::st execute failed: Unable to connect to foreign data source: failed to resolve searchd host (name=localhost) at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 587. (/usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm:587) Jan 5 08:45:16 rt4 RT: RT::Handle=HASH(0x7faacbf8ec58) couldn't execute the query 'SELECT COUNT(DISTINCT main.id) FROM Tickets main JOIN Transactions Transactions_1 ON ( Transactions_1.ObjectType = 'RT::Ticket' ) AND ( Transactions_1.ObjectId = main.id ) JOIN Attachments Attachments_2 ON ( Attachments_2.TransactionId = Transactions_1.id ) JOIN AttachmentsIndex AttachmentsIndex_3 ON ( AttachmentsIndex_3.id = Attachments_2.id ) WHERE (main.Status != 'deleted') AND (main.Queue = '23' AND ( AttachmentsIndex_3.query = 'ESEF;limit=1;maxmatches=1' ) ) AND (main.Type = 'ticket') AND (main.EffectiveId = main.id) ' at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 600 The Mysql server is running on localhost and the firewall is off(Devel server) and SELINUX is disabled. DBIx::SearchBuilder is up to date. Any ideas? Luciano -Mensagem original- De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Luciano Ernesto da Silva Enviada em: sexta-feira, 30 de dezembro de 2011 10:49 Para: Poulter, Dale Cc: rt-users@lists.bestpractical.com Assunto: Re: [rt-users] Sphinx fulltext index v4.0.4 Thanks for you help! Luciano -Original Message- From: Poulter, Dale [mailto:dale.poul...@vanderbilt.edu] Sent: Thu 12/29/2011 4:42 PM To: Luciano Ernesto da Silva Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Sphinx fulltext index v4.0.4 Here is the process I used. From Mysql-5.5.17 source Move the sphinx source directory msqlse (I used sphinx-2.0.2-beta) to storage/sphinx in the source tree cmake \ -DWITH_UNIXODBC=1 \ -DWITH_INNOBASE_STORAGE_ENGINE=1 \ -DWITH_ARCHIVE_STORAGE_ENGINE=1 \ -DWITH_SPHINX_STORAGE_ENGINE=1 \ -DDEFAULT_CHARSET=utf8 \ -DDEFAULT_COLLATION=utf8_general_ci \ -DWITH_SSL=yes Once mysql is compiled and installed
[rt-users] RES: Sphinx fulltext index v4.0.4
Hello, I installed everything as described here by Dale/ documentation from docs/full_text_indexing.podc , documentarion by sphinxsearch but i got this error: RT: DBD::mysql::st execute failed: Unable to connect to foreign data source: failed to resolve searchd host (name=localhost) at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 587. (/usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm:587) Jan 5 08:45:16 rt4 RT: RT::Handle=HASH(0x7faacbf8ec58) couldn't execute the query 'SELECT COUNT(DISTINCT main.id) FROM Tickets main JOIN Transactions Transactions_1 ON ( Transactions_1.ObjectType = 'RT::Ticket' ) AND ( Transactions_1.ObjectId = main.id ) JOIN Attachments Attachments_2 ON ( Attachments_2.TransactionId = Transactions_1.id ) JOIN AttachmentsIndex AttachmentsIndex_3 ON ( AttachmentsIndex_3.id = Attachments_2.id ) WHERE (main.Status != 'deleted') AND (main.Queue = '23' AND ( AttachmentsIndex_3.query = 'ESEF;limit=1;maxmatches=1' ) ) AND (main.Type = 'ticket') AND (main.EffectiveId = main.id) ' at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 600 The Mysql server is running on localhost and the firewall is off(Devel server) and SELINUX is disabled. DBIx::SearchBuilder is up to date. Any ideas? Luciano -Mensagem original- De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Luciano Ernesto da Silva Enviada em: sexta-feira, 30 de dezembro de 2011 10:49 Para: Poulter, Dale Cc: rt-users@lists.bestpractical.com Assunto: Re: [rt-users] Sphinx fulltext index v4.0.4 Thanks for you help! Luciano -Original Message- From: Poulter, Dale [mailto:dale.poul...@vanderbilt.edu] Sent: Thu 12/29/2011 4:42 PM To: Luciano Ernesto da Silva Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Sphinx fulltext index v4.0.4 Here is the process I used. From Mysql-5.5.17 source Move the sphinx source directory msqlse (I used sphinx-2.0.2-beta) to storage/sphinx in the source tree cmake \ -DWITH_UNIXODBC=1 \ -DWITH_INNOBASE_STORAGE_ENGINE=1 \ -DWITH_ARCHIVE_STORAGE_ENGINE=1 \ -DWITH_SPHINX_STORAGE_ENGINE=1 \ -DDEFAULT_CHARSET=utf8 \ -DDEFAULT_COLLATION=utf8_general_ci \ -DWITH_SSL=yes Once mysql is compiled and installed you just need to install the plugin mysql INSTALL PLUGIN sphinx SONAME 'ha_sphinx.so'; mysqls elect * from mysql.plugin; This should indicated that the sphinx plugin is installed. -Original Message- From: Luciano Ernesto da Silva [mailto:luci...@cpd.ufrgs.br] Sent: Thursday, December 29, 2011 12:27 PM To: Poulter, Dale Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Sphinx fulltext index v4.0.4 Hello Dale, Can you point me how did you compiled sphinxSE with MySQL? I tryed compile MySQL 5.1.41 with sphinx, but not worked for me in Ubuntu 10.04, following instructions from Sphinx site. Thanks Luciano -Original Message- From: rt-users-boun...@lists.bestpractical.com on behalf of Poulter, Dale Sent: Thu 12/29/2011 1:15 PM To: Ruslan Zakirov Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Sphinx fulltext index v4.0.4 Thanks. I was just about to send out a note. It appears the v4 was installed on top of the v3.8.5 instance which caused many issues. I did a clean install and everything is working as of a few minutes ago. Thanks again for all of your help! -Original Message- From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of Ruslan Zakirov Sent: Thursday, December 29, 2011 9:14 AM To: Poulter, Dale Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Sphinx fulltext index v4.0.4 Hi, Looks like your RT 4 instance is installed incorrectly. Log says that RT loads libraries from RT 3.8 instance and this shouldn't happen. On Thu, Dec 29, 2011 at 17:26, Poulter, Dale dale.poul...@vanderbilt.edu wrote: Here is the output from the debug log. The mysql log did not have any errors. [Thu Dec 29 13:01:54 2011] [error]: Found more than one occurrence of the /Callbacks/AssetTracker/autohandler/Default callback. This may cause only one of the callbacks to run. Look for the duplicate Callback in your /apps/rt385/local/html /apps/rt385/local/plugins/RT-Authen-ExternalAuth/html /apps/rt385/local/plugins/RT-Extension-MergeUsers/html /apps/rt385/local/plugins/RT-Extension-MergeUsersHistory/html /apps/rt385/local/plugins/RT-Extension-MandatorySubject/html /apps/rt385/local/plugins/RT-Extension-SummaryByUser/html /apps/rt385/local/plugins/RT-Extension-MobileUI/html /apps/rt385/share/html (/apps/rt385/sbin/../lib/RT/Interface/Web/Request.pm:133) [Thu Dec 29 13:02:21 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:202) [Thu Dec 29 13:02:21 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/apps/rt385/sbin/../lib/RT/Queue_Overlay.pm:222) [Thu Dec 29
Re: [rt-users] RES: Sphinx fulltext index v4.0.4
Sounds like it cannot connect to the sphinx server. Can you confirm that sphinx is running (ps -eaf |grep searchd ) and that it is running on the port specified in the attachmentsindex create statement (mysql show create table AttachmentsIndex; )? I believe the default port is 9312 but the documents at http://blog.bestpractical.com/2011/06/full-text-searching.html indicate that the port is 3312. -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Luciano Ernesto da Silva Sent: Thursday, January 05, 2012 5:24 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] RES: Sphinx fulltext index v4.0.4 Hello, I installed everything as described here by Dale/ documentation from docs/full_text_indexing.podc , documentarion by sphinxsearch but i got this error: RT: DBD::mysql::st execute failed: Unable to connect to foreign data source: failed to resolve searchd host (name=localhost) at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 587. (/usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm:587) Jan 5 08:45:16 rt4 RT: RT::Handle=HASH(0x7faacbf8ec58) couldn't execute the query 'SELECT COUNT(DISTINCT main.id) FROM Tickets main JOIN Transactions Transactions_1 ON ( Transactions_1.ObjectType = 'RT::Ticket' ) AND ( Transactions_1.ObjectId = main.id ) JOIN Attachments Attachments_2 ON ( Attachments_2.TransactionId = Transactions_1.id ) JOIN AttachmentsIndex AttachmentsIndex_3 ON ( AttachmentsIndex_3.id = Attachments_2.id ) WHERE (main.Status != 'deleted') AND (main.Queue = '23' AND ( AttachmentsIndex_3.query = 'ESEF;limit=1;maxmatches=1' ) ) AND (main.Type = 'ticket') AND (main.EffectiveId = main.id) ' at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 600 The Mysql server is running on localhost and the firewall is off(Devel server) and SELINUX is disabled. DBIx::SearchBuilder is up to date. Any ideas? Luciano -Mensagem original- De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Luciano Ernesto da Silva Enviada em: sexta-feira, 30 de dezembro de 2011 10:49 Para: Poulter, Dale Cc: rt-users@lists.bestpractical.com Assunto: Re: [rt-users] Sphinx fulltext index v4.0.4 Thanks for you help! Luciano -Original Message- From: Poulter, Dale [mailto:dale.poul...@vanderbilt.edu] Sent: Thu 12/29/2011 4:42 PM To: Luciano Ernesto da Silva Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Sphinx fulltext index v4.0.4 Here is the process I used. From Mysql-5.5.17 source Move the sphinx source directory msqlse (I used sphinx-2.0.2-beta) to storage/sphinx in the source tree cmake \ -DWITH_UNIXODBC=1 \ -DWITH_INNOBASE_STORAGE_ENGINE=1 \ -DWITH_ARCHIVE_STORAGE_ENGINE=1 \ -DWITH_SPHINX_STORAGE_ENGINE=1 \ -DDEFAULT_CHARSET=utf8 \ -DDEFAULT_COLLATION=utf8_general_ci \ -DWITH_SSL=yes Once mysql is compiled and installed you just need to install the plugin mysql INSTALL PLUGIN sphinx SONAME 'ha_sphinx.so'; mysqls elect * from mysql.plugin; This should indicated that the sphinx plugin is installed. -Original Message- From: Luciano Ernesto da Silva [mailto:luci...@cpd.ufrgs.br] Sent: Thursday, December 29, 2011 12:27 PM To: Poulter, Dale Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Sphinx fulltext index v4.0.4 Hello Dale, Can you point me how did you compiled sphinxSE with MySQL? I tryed compile MySQL 5.1.41 with sphinx, but not worked for me in Ubuntu 10.04, following instructions from Sphinx site. Thanks Luciano -Original Message- From: rt-users-boun...@lists.bestpractical.com on behalf of Poulter, Dale Sent: Thu 12/29/2011 1:15 PM To: Ruslan Zakirov Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Sphinx fulltext index v4.0.4 Thanks. I was just about to send out a note. It appears the v4 was installed on top of the v3.8.5 instance which caused many issues. I did a clean install and everything is working as of a few minutes ago. Thanks again for all of your help! -Original Message- From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of Ruslan Zakirov Sent: Thursday, December 29, 2011 9:14 AM To: Poulter, Dale Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Sphinx fulltext index v4.0.4 Hi, Looks like your RT 4 instance is installed incorrectly. Log says that RT loads libraries from RT 3.8 instance and this shouldn't happen. On Thu, Dec 29, 2011 at 17:26, Poulter, Dale dale.poul...@vanderbilt.edu wrote: Here is the output from the debug log. The mysql log did not have any errors. [Thu Dec 29 13:01:54 2011] [error]: Found more than one occurrence of the /Callbacks/AssetTracker/autohandler/Default callback. This may cause only one of the callbacks to run. Look for the duplicate Callback in your /apps/rt385/local/html /apps/rt385/local/plugins/RT-Authen
