[rt-users] RES: Re: RT External Auth and uid problem

2011-08-24 Thread Luciano Ernesto da Silva
Kevin,

Ok, I understand, I will not touch the extension. But is there a way to
overlay creation of privileged users and allow 'Name' with numeric
field? We have many services that use LDAP and users just use the
uid(numeric) and password. 
Would be more friendly keep the same method. 
The last option would use Name =  'mail' in 'attr_map', but I don't
think this a good solution.

Thanks,

Luciano

-Mensagem original-
De: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Kevin
Falcone
Enviada em: quarta-feira, 24 de agosto de 2011 11:13
Para: rt-users@lists.bestpractical.com
Assunto: Re: [rt-users] RT External Auth and uid problem

On Wed, Aug 24, 2011 at 10:54:22AM -0300, Luciano Ernesto da Silva
wrote:

'attr_match_list'   = [
'Name',  'EmailAddress',  'RealName'],
 
# The
mapping of RT attributes on to
LDAP attributes
 
'attr_map'
=  {
'Name' = 'uid', 'EmailAddress' = 'mail',  'RealName' = 'cn',  
 'ExternalAuthId' = 'uid' }
 
 
 
In the extension ExternalAuth I changed all  the strings Name for
NickName and seems work,
but I still cant't create users.

Do you meant you literally replaced all occurrences of Name with
NickName in the extension?  That will never work.

If you have a non-numeric field, just fix attr_map so that Name =
'non_numeric_ldap_field'

Also, you almost certainly don't want attr_match_list to consider
RealName to be unique.  That would mean that you can't have two users in
RT with the name Kevin Falcone since the extension will try to resolve
them to the same AD user.

-kevin

 
 
 
I thought a solution creating a local/lib overlay for create a user
with NickName to use as
uid number, and keep RealName for cn, and EmailAdddress for mail.
 
 
 
What function in lib is used to create the users? Can you give me
some tips?
 
 
 
Thanks for your help,
 
 
 
 
 
 
 
Luciano Silva
 
[1]luci...@cpd.ufrgs.br
 
 References
 
Visible links
1. mailto:luci...@cpd.ufrgs.br

 
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Re: [rt-users] RES: Re: RT External Auth and uid problem

2011-08-24 Thread Kevin Falcone
On Wed, Aug 24, 2011 at 12:26:26PM -0300, Luciano Ernesto da Silva wrote:
 Kevin,
 
 Ok, I understand, I will not touch the extension. But is there a way to
 overlay creation of privileged users and allow 'Name' with numeric
 field? We have many services that use LDAP and users just use the

RT does not support numeric usernames.
Changing that would require significant code churn.
In the past, people have prefixed numeric usernames with a character,
but since I've never had to do that, I do not know the best way to do
it.

-kevin

 uid(numeric) and password. 
 Would be more friendly keep the same method. 
 The last option would use Name =  'mail' in 'attr_map', but I don't
 think this a good solution.
 
 
 -Mensagem original-
 De: rt-users-boun...@lists.bestpractical.com
 [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Kevin
 Falcone
 Enviada em: quarta-feira, 24 de agosto de 2011 11:13
 Para: rt-users@lists.bestpractical.com
 Assunto: Re: [rt-users] RT External Auth and uid problem
 
 On Wed, Aug 24, 2011 at 10:54:22AM -0300, Luciano Ernesto da Silva
 wrote:
 
 'attr_match_list'   = [
 'Name',  'EmailAddress',  'RealName'],
  
 # The
 mapping of RT attributes on to
 LDAP attributes
  
 'attr_map'
 =  {
 'Name' = 'uid', 'EmailAddress' = 'mail',  'RealName' = 'cn',  
  'ExternalAuthId' = 'uid' }
  
  
  
 In the extension ExternalAuth I changed all  the strings Name for
 NickName and seems work,
 but I still cant't create users.
 
 Do you meant you literally replaced all occurrences of Name with
 NickName in the extension?  That will never work.
 
 If you have a non-numeric field, just fix attr_map so that Name =
 'non_numeric_ldap_field'
 
 Also, you almost certainly don't want attr_match_list to consider
 RealName to be unique.  That would mean that you can't have two users in
 RT with the name Kevin Falcone since the extension will try to resolve
 them to the same AD user.
 
 -kevin
 
  
  
  
 I thought a solution creating a local/lib overlay for create a user
 with NickName to use as
 uid number, and keep RealName for cn, and EmailAdddress for mail.
  
  
  
 What function in lib is used to create the users? Can you give me
 some tips?
  
  
  
 Thanks for your help,
  
  
  
  
  
  
  
 Luciano Silva
  
 [1]luci...@cpd.ufrgs.br
  
  References
  
 Visible links
 1. mailto:luci...@cpd.ufrgs.br
 
  
  RT Training Sessions (http://bestpractical.com/services/training.html)
  *  Chicago, IL, USA ? September 26  27, 2011
  *  San Francisco, CA, USA ? October 18  19, 2011
  *  Washington DC, USA ? October 31  November 1, 2011
  *  Melbourne VIC, Australia ? November 28  29, 2011
  *  Barcelona, Spain ? November 28  29, 2011
 
 
 RT Training Sessions (http://bestpractical.com/services/training.html)
 *  Chicago, IL, USA  September 26  27, 2011
 *  San Francisco, CA, USA  October 18  19, 2011
 *  Washington DC, USA  October 31  November 1, 2011
 *  Melbourne VIC, Australia  November 28  29, 2011
 *  Barcelona, Spain  November 28  29, 2011


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RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA — September 26  27, 2011
*  San Francisco, CA, USA — October 18  19, 2011
*  Washington DC, USA — October 31  November 1, 2011
*  Melbourne VIC, Australia — November 28  29, 2011
*  Barcelona, Spain — November 28  29, 2011