On Mon, Oct 31, 2011 at 12:24:02PM -0200, Luciano Ernesto da Silva wrote:
I found just one unprivileged user with the following:
Username: czar...@yahoo.com.br
Email: czar...@yahoo.com.br
RealName: Vanessa Somelastname
The real name is the same of the requestor that got the error: Vanessa
Somelastname. The only diference is the email address.
My guess: ExternalAuth or other subroutine is denying creation of users
with the same RealName.
Your attr_match_list says you're uniquing on Name and EmailAddress,
not on RealName.
If you'd configured attr_match_list to use RealName, then this would
explain your problem.
What's usually happening is that you have a conflicting
Name/EmailAddress match happening in RT (based on your config).
My LDAP attributes:
'attr_match_list' = ['Name', 'EmailAddress'],
'attr_map' = {'Name' = 'uid', 'EmailAddress' =
'mail', 'RealName' = 'cn', 'ExternalAuthId' = 'uid'}
-kevin
-Mensagem original-
De: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Kevin
Falcone
Enviada em: segunda-feira, 31 de outubro de 2011 11:43
Para: rt-users@lists.bestpractical.com
Assunto: [*SPAM*] Re: [rt-users] rt-mailgate error wht
ExternalAuth On User Creation by Email
On Mon, Oct 31, 2011 at 09:49:51AM -0200, Luciano Ernesto da Silva
wrote:
Actually I checked the list of users, I don't have any user with
same name of the requestor.
Search for the user, don't just read the list of users. The list is
only Privileged users.
-kevin
RT Training Sessions (http://bestpractical.com/services/training.html)
* Barcelona, Spain November 28 29, 2011
pgpjA5zJVD02J.pgp
Description: PGP signature
RT Training Sessions (http://bestpractical.com/services/training.html)
* Barcelona, Spain November 28 29, 2011
