Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

2015-01-19 Thread Wallace Reis
On Jan 19, 2015, at 1:19 PM, Guadagnino Cristiano guadagnino.cristi...@creval.it wrote: Could someone point me in the right direction? Go to the queue display page (in menu item “Admin” - “Queue” - “Select”, then click on the queue you want to), then choose the submenu item “Scrips” on that

Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

2015-01-19 Thread Guadagnino Cristiano
? Thank you in advance Bye Cris -Messaggio originale- Da: Guadagnino Cristiano guadagnino.cristi...@creval.it Inviato: Fri Jan 16 2015 15:23:44 GMT+0100 (CET) A: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com Oggetto: [rt-users] RT-Extension-QueueDeactivatedScrips

Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

2015-01-19 Thread Moose
Just edit the relevant global scrip to do something like this: (Replace QueueName01 and QueueName02) Description: On Correspond; Open Tickets Condition: User Defined Action: Open Tickets Template: Global Template: Blank Stage: TransactionCreate # CUSTOM CONDITION: if

Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

2015-01-19 Thread Guadagnino Cristiano
Wallace, thank you very much, this is exactly the information I was looking for!! Bye Cris -Messaggio originale- Da: Wallace Reis wr...@bestpractical.com Inviato: Mon Jan 19 2015 17:27:35 GMT+0100 (CET) A: rt-users@lists.bestpractical.com Oggetto: Re: [rt-users] RT-Extension

[rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

2015-01-16 Thread Guadagnino Cristiano
Hi all, is there an extension like RT-Extension-QueueDeactivatedScrips but working with RT 4.2? What the extension does is allowing an administrator to selectively deactivate global scrips for a queue. thank you in advance. Bye Cris

Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

2015-01-16 Thread Torsten Brumm
RT 4.2 Gas a similar mechanism. Von meinem iPhone gesendet Am 16.01.2015 um 15:23 schrieb Guadagnino Cristiano guadagnino.cristi...@creval.it: Hi all, is there an extension like RT-Extension-QueueDeactivatedScrips but working with RT 4.2? What the extension does is allowing an