Re: [rt-users] RT 3.8 Active Directory integration and single sign-on

2010-08-10 Thread Eugene M. Evans
Kevin, Thank you for your suggestions. >Try using the ldapsearch command line client, I find it is much closer to the way the perl ldap library is connecting. Once you make that >connect, the same user should be fine. One thing about AD is that sometimes the AD server responds better to a user

Re: [rt-users] RT 3.8 Active Directory integration and single sign-on

2010-08-10 Thread Kevin Falcone
Gene Evans >IT Administrator >Heapy Engineering > 937-224-0861 x1404 > > > ------ > >From: Mike Johnson [mailto:mike.john...@nosm.ca] >Sent: Monday, Augus

[rt-users] RT 3.8 Active Directory integration and single sign-on

2010-08-05 Thread Eugene M. Evans
ve Directory integration and singlesign-on (Mike Johnson) -- Message: 1 Date: Wed, 4 Aug 2010 22:58:07 -0400 From: "Eugene M. Evans" To: Subject: [rt-users] RT 3.8 Active Directory integration and single

Re: [rt-users] RT 3.8 Active Directory integration and single sign-on

2010-08-05 Thread Mike Johnson
b) should be done easily using ExternalAuth. when I say easily, I mean, as soon as you get ExternalAuth working, b is done but it did take me almost a week to figure out my issues(a spelling mistake in the config file :'() a) sounds like you want ExternalAuth with AutoCreate Privleged=>0 set,

[rt-users] RT 3.8 Active Directory integration and single sign-on

2010-08-04 Thread Eugene M. Evans
I am trying to accomplish two things: First, to integrate RT with Active Directory such that an RT user account will automatically be created in either of the following cases. a) when a user first submits a ticket request via email, and b) when a user first logs in via the RT web interface