Re: [rt-users] RT 3.8.0 - AdminCC issues

2009-01-18 Thread Aaron Guise
Thanks Jesse,

I must've overlooked that one.  That fixed things up a treat. Must update to
postfix sometime so can use that.

*Regards,*

*Aaron Guise
  07 854 7824
027 212 6638
aa...@guise.net.nz
 *



On Mon, Jan 19, 2009 at 10:09 AM, Jesse Vincent wrote:

>
>
>
> On Mon, Jan 19, 2009 at 10:03:34AM +1300, Aaron Guise wrote:
> > Hi,
> >
> > Presently we are having alot of problems with AdminCC correspondence.
>  The
> > below is information from the mail server (Sendmail) it is bouncing these
> > back to the web server user.
> >
> > This has only happened a few weeks ago and is causing a hell of a lot of
> > bounced mail, anyone seen this or know what may be causing this?
>
> from RT_Config.pm:
>
>
> =item C<$UseFriendlyToLine>
>
> RT can optionally set a "Friendly" 'To:' header when sending messages to
> Ccs or AdminCcs (rather than having a blank 'To:' header.
>
> This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
> If you are using sendmail, rather than postfix, qmail, exim or some
> other MTA,
> you _must_ disable this option.
>
> =cut
>
> Set($UseFriendlyToLine, 0);
>
> >
> > The original message was received at Mon, 19 Jan 2009 09:51:04 +1300
> > from www-d...@localhost
> >
> >- The following addresses had permanent fatal errors -
> > "AdminCc of Sitel SR Ticket #17203":;
> >
> >- Transcript of session follows -
> > 553 5.1.3 "AdminCc of Sitel SR Ticket #17203":;... List:; syntax
> > illegal for recipient
> > addresses
> >
> >
> > *Regards,*
> >
> > *Aaron Guise
> >   07 854 7824
> > 027 212 6638
> > aa...@guise.net.nz
> >  *
>
> > ___
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sa...@bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
>
> --
>
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Re: [rt-users] RT 3.8.0 - AdminCC issues

2009-01-18 Thread Jesse Vincent



On Mon, Jan 19, 2009 at 10:03:34AM +1300, Aaron Guise wrote:
> Hi,
> 
> Presently we are having alot of problems with AdminCC correspondence.  The
> below is information from the mail server (Sendmail) it is bouncing these
> back to the web server user.
> 
> This has only happened a few weeks ago and is causing a hell of a lot of
> bounced mail, anyone seen this or know what may be causing this?

from RT_Config.pm:


=item C<$UseFriendlyToLine>

RT can optionally set a "Friendly" 'To:' header when sending messages to
Ccs or AdminCcs (rather than having a blank 'To:' header.

This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
If you are using sendmail, rather than postfix, qmail, exim or some
other MTA,
you _must_ disable this option.

=cut

Set($UseFriendlyToLine, 0);

> 
> The original message was received at Mon, 19 Jan 2009 09:51:04 +1300
> from www-d...@localhost
> 
>- The following addresses had permanent fatal errors -
> "AdminCc of Sitel SR Ticket #17203":;
> 
>- Transcript of session follows -
> 553 5.1.3 "AdminCc of Sitel SR Ticket #17203":;... List:; syntax
> illegal for recipient
> addresses
> 
> 
> *Regards,*
> 
> *Aaron Guise
>   07 854 7824
> 027 212 6638
> aa...@guise.net.nz
>  *

> ___
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sa...@bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com

-- 
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[rt-users] RT 3.8.0 - AdminCC issues

2009-01-18 Thread Aaron Guise
Hi,

Presently we are having alot of problems with AdminCC correspondence.  The
below is information from the mail server (Sendmail) it is bouncing these
back to the web server user.

This has only happened a few weeks ago and is causing a hell of a lot of
bounced mail, anyone seen this or know what may be causing this?

The original message was received at Mon, 19 Jan 2009 09:51:04 +1300
from www-d...@localhost

   - The following addresses had permanent fatal errors -
"AdminCc of Sitel SR Ticket #17203":;

   - Transcript of session follows -
553 5.1.3 "AdminCc of Sitel SR Ticket #17203":;... List:; syntax
illegal for recipient
addresses


*Regards,*

*Aaron Guise
  07 854 7824
027 212 6638
aa...@guise.net.nz
 *
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com