Re: [rt-users] RT 3.8.10 and 4.0.1 in apache vritual hosts - possible?
On Wed, Aug 10, 2011 at 08:44:32AM -0700, Yan Seiner wrote: On Wed, August 10, 2011 8:29 am, Thomas Sibley wrote: On 08/10/2011 11:18 AM, Yan Seiner wrote: I'm finding that since FastCGI in apache is configured at the server level and not at the virtual host level, and 3.8 and 4.0 use different fastCGI handlers, I can get one running and not the other. I have the databases, paths, etc. straight. I can enable one or the other but not both; one always crashes with 500 - internal server error. Does anyone have any hints on how to make this work? Or is it just impossible? It's not impossible. We did it with our internal RTs for a while. Don't configure FastCGI at the server level, configure it at the vhost level. Show us some apache configs. You said you're installing from source, but previously you said you're installing from Debian packages... I could not sort out the Debian package install. I got into a mess with databases and ended up removing all the packages to see if I could do better with the tarballs. Right now I have RT4 running fine. RT3 is throwing an error: [Wed Aug 10 08:37:50 2011] [error] [client 10.1.14.15] failed to resolve handler `RT::Mason': Can't locate RT/Mason.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at (eval 1132) line 3.\n which indicates a misconfiguration at the perl level. make testdeps says everything is OK. RT3 virtual host: You appear to be mixing mod_perl and fastcgi between the two hosts. Pick one and go with it. -kevin root@svr-rt:/etc/apache2/sites-available# cat rt3 VirtualHost *:80 ServerAdmin webmaster@localhost ServerName rt DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 # optional apache logs for RT ErrorLog /opt/rt3/var/log/apache2.error TransferLog /opt/rt3/var/log/apache2.access #PerlRequire /opt/rt3/bin/webmux.pl SetHandler /opt/rt3/bin/mason_handler.fcgi AddHandler fastcgi-script fcgi ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ Location /NoAuth/images SetHandler default /Location Location / SetHandler perl-script PerlResponseHandler RT::Mason /Location /VirtualHost RT4 Virtual Host root@svr-rt:/etc/apache2/sites-available# cat rt4 VirtualHost *:80 ServerAdmin webmaster@localhost ServerName tracker DocumentRoot /opt/rt4/share/html AddDefaultCharset UTF-8 # optional apache logs for RT ErrorLog /opt/rt4/var/log/apache2.error TransferLog /opt/rt4/var/log/apache2.access #PerlRequire /opt/rt4/bin/webmux.pl SetHandler /opt/rt4/sbin/rt-server.fcgi AddHandler fastcgi-script fcgi ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ Location /NoAuth/images SetHandler default /Location Location / Order allow,deny Allow from all AddDefaultCharset UTF-8 SetHandler perl-script PerlResponseHandler Plack::Handler::Apache2 PerlSetVar psgi_app /opt/rt4/sbin/rt-server /Location Perl use Plack::Handler::Apache2; Plack::Handler::Apache2-preload(/opt/rt4/sbin/rt-server); /Perl /VirtualHost I'm a bit rusty at all this stuff; my own apache server has been running for years without a glitch and I'm just now coming back to this after a few years away. It's a re-learning curve -- My daughter is racing a triathlon to raise money for her swim club. Want to help? http://akari.seiner.com RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011 pgp1deBCFwkuu.pgp Description: PGP signature RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
Re: [rt-users] RT 3.8.10 and 4.0.1 in apache vritual hosts - possible?
You can't run rt3 and rt4 under the same Port(80) and path(/). Change the port or the path of the rt4 apache config. Am 10.08.2011 17:44, schrieb Yan Seiner: RT3 virtual host: root@svr-rt:/etc/apache2/sites-available# cat rt3 VirtualHost *:80 ServerAdmin webmaster@localhost ServerName rt DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 # optional apache logs for RT ErrorLog /opt/rt3/var/log/apache2.error TransferLog /opt/rt3/var/log/apache2.access #PerlRequire /opt/rt3/bin/webmux.pl SetHandler /opt/rt3/bin/mason_handler.fcgi AddHandler fastcgi-script fcgi ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ Location /NoAuth/images SetHandler default /Location Location / SetHandler perl-script PerlResponseHandler RT::Mason /Location /VirtualHost RT4 Virtual Host root@svr-rt:/etc/apache2/sites-available# cat rt4 VirtualHost *:80 ServerAdmin webmaster@localhost ServerName tracker DocumentRoot /opt/rt4/share/html AddDefaultCharset UTF-8 # optional apache logs for RT ErrorLog /opt/rt4/var/log/apache2.error TransferLog /opt/rt4/var/log/apache2.access #PerlRequire /opt/rt4/bin/webmux.pl SetHandler /opt/rt4/sbin/rt-server.fcgi AddHandler fastcgi-script fcgi ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ Location /NoAuth/images SetHandler default /Location Location / Order allow,deny Allow from all AddDefaultCharset UTF-8 SetHandler perl-script PerlResponseHandler Plack::Handler::Apache2 PerlSetVar psgi_app /opt/rt4/sbin/rt-server /Location Perl use Plack::Handler::Apache2; Plack::Handler::Apache2-preload(/opt/rt4/sbin/rt-server); /Perl /VirtualHost RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
[rt-users] RT 3.8.10 and 4.0.1 in apache vritual hosts - possible?
I've been struggling to get two instances of RT running on the same server. One is our current 3.8.10 and the other is a proposed migration to 4.0.1. I am installing from source. I'm finding that since FastCGI in apache is configured at the server level and not at the virtual host level, and 3.8 and 4.0 use different fastCGI handlers, I can get one running and not the other. I have the databases, paths, etc. straight. I can enable one or the other but not both; one always crashes with 500 - internal server error. Does anyone have any hints on how to make this work? Or is it just impossible? RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
Re: [rt-users] RT 3.8.10 and 4.0.1 in apache vritual hosts - possible?
On 08/10/2011 11:18 AM, Yan Seiner wrote: I'm finding that since FastCGI in apache is configured at the server level and not at the virtual host level, and 3.8 and 4.0 use different fastCGI handlers, I can get one running and not the other. I have the databases, paths, etc. straight. I can enable one or the other but not both; one always crashes with 500 - internal server error. Does anyone have any hints on how to make this work? Or is it just impossible? It's not impossible. We did it with our internal RTs for a while. Don't configure FastCGI at the server level, configure it at the vhost level. Show us some apache configs. You said you're installing from source, but previously you said you're installing from Debian packages... Thomas RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
Re: [rt-users] RT 3.8.10 and 4.0.1 in apache vritual hosts - possible?
On Wed, August 10, 2011 8:29 am, Thomas Sibley wrote: On 08/10/2011 11:18 AM, Yan Seiner wrote: I'm finding that since FastCGI in apache is configured at the server level and not at the virtual host level, and 3.8 and 4.0 use different fastCGI handlers, I can get one running and not the other. I have the databases, paths, etc. straight. I can enable one or the other but not both; one always crashes with 500 - internal server error. Does anyone have any hints on how to make this work? Or is it just impossible? It's not impossible. We did it with our internal RTs for a while. Don't configure FastCGI at the server level, configure it at the vhost level. Show us some apache configs. You said you're installing from source, but previously you said you're installing from Debian packages... I could not sort out the Debian package install. I got into a mess with databases and ended up removing all the packages to see if I could do better with the tarballs. Right now I have RT4 running fine. RT3 is throwing an error: [Wed Aug 10 08:37:50 2011] [error] [client 10.1.14.15] failed to resolve handler `RT::Mason': Can't locate RT/Mason.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at (eval 1132) line 3.\n which indicates a misconfiguration at the perl level. make testdeps says everything is OK. RT3 virtual host: root@svr-rt:/etc/apache2/sites-available# cat rt3 VirtualHost *:80 ServerAdmin webmaster@localhost ServerName rt DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 # optional apache logs for RT ErrorLog /opt/rt3/var/log/apache2.error TransferLog /opt/rt3/var/log/apache2.access #PerlRequire /opt/rt3/bin/webmux.pl SetHandler /opt/rt3/bin/mason_handler.fcgi AddHandler fastcgi-script fcgi ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ Location /NoAuth/images SetHandler default /Location Location / SetHandler perl-script PerlResponseHandler RT::Mason /Location /VirtualHost RT4 Virtual Host root@svr-rt:/etc/apache2/sites-available# cat rt4 VirtualHost *:80 ServerAdmin webmaster@localhost ServerName tracker DocumentRoot /opt/rt4/share/html AddDefaultCharset UTF-8 # optional apache logs for RT ErrorLog /opt/rt4/var/log/apache2.error TransferLog /opt/rt4/var/log/apache2.access #PerlRequire /opt/rt4/bin/webmux.pl SetHandler /opt/rt4/sbin/rt-server.fcgi AddHandler fastcgi-script fcgi ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ Location /NoAuth/images SetHandler default /Location Location / Order allow,deny Allow from all AddDefaultCharset UTF-8 SetHandler perl-script PerlResponseHandler Plack::Handler::Apache2 PerlSetVar psgi_app /opt/rt4/sbin/rt-server /Location Perl use Plack::Handler::Apache2; Plack::Handler::Apache2-preload(/opt/rt4/sbin/rt-server); /Perl /VirtualHost I'm a bit rusty at all this stuff; my own apache server has been running for years without a glitch and I'm just now coming back to this after a few years away. It's a re-learning curve -- My daughter is racing a triathlon to raise money for her swim club. Want to help? http://akari.seiner.com RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
