Re: [rt-users] RT 3.9.6 Search Features Missing.

2010-11-23 Thread Roman Steven 
Hi Jesse,

I followed Chris's advice and it works.

R.S.

On Mon, Nov 22, 2010 at 4:55 PM, Jesse Vincent je...@bestpractical.com wrote:



 On Mon, Nov 22, 2010 at 10:52:26PM +0100, Christian Loos wrote:
 I also noticed some menu items to disappear after trying the 3.9.6.

 The problem was, that I had the old apache config (modperl 2) from 3.8.
 After changing the config described at docs/web_deployment.pod, the menu
 items appeared back.

 Were you using leftover mason_handlers in bin/ or had you adjusted to use the 
 new variants in sbin?

 I suppose it's time to make RT4 install into /opt/rt4 ;)

 -Chris

 Am 22.11.2010 17:24, schrieb Jesse Vincent:
 
 
 
  On Mon, Nov 22, 2010 at 11:20:06AM -0500, Roman Steven wrote:
  Hi,
 
  I installed RT 3.9.6 on a Ubuntu 10 server, and so far I like it.
 
  What I am not seeing is the ability to click on the search link
  features like edit search , advanced, show results and bulk update.
 
  I do see html under /opt/rt3/share/html/Search, just not in the menus.
 
  Do I  need to configure those features?
 
 
  Here's what I see under the web2 and aileron themes.
  http://fsck.com/~jesse/tmp/2010-11-22/16eca341-4b44-40c0-ab67-2fc6572070e3/web2.png
  http://fsck.com/~jesse/tmp/2010-11-22/d3929014-9e2e-4c04-abbd-4a3b08e6b127/aileron.png
 
  What do you see?
 
 
  Best,
  Jesse
 


 --

[rt-users] RT 3.9.6 Search Features Missing.

2010-11-22 Thread Roman Steven 
Hi,

I installed RT 3.9.6 on a Ubuntu 10 server, and so far I like it.

What I am not seeing is the ability to click on the search link
features like edit search , advanced, show results and bulk update.

I do see html under /opt/rt3/share/html/Search, just not in the menus.

Do I  need to configure those features?

I am logged in with root and with an account with super user features.

Thanks,
R.S.

Re: [rt-users] RT 3.9.6 Search Features Missing.

2010-11-22 Thread Christian Loos 
I was using bin/webmux.pl and some menu items was gone.

I also remember problems with the upgrade from 3.8.? to 3.9.6 (I can'
remember what it was exactly) but i recall a small note from the 3.6 to
3.8 upgrade: don't upgrade, install new.
/opt/rt4 would be also a nice place :)

Am 22.11.2010 22:55, schrieb Jesse Vincent:
 Were you using leftover mason_handlers in bin/ or had you adjusted to use the 
 new variants in sbin?
 
 I suppose it's time to make RT4 install into /opt/rt4 ;)