Where might I find information on the per-queue
setting for Workflow which has a choice called
Approval
What is the idea? Where is it explained?
How does one make use of it?
I converted a test queue to use the Approval workflow,
submitted a ticket, resolved the ticket, and saw nothing
out of
On Wed, Feb 01, 2012 at 11:43:29AM -0500, Jeff Blaine wrote:
Where might I find information on the per-queue
setting for Workflow which has a choice called
Approval
What is the idea? Where is it explained?
How does one make use of it?
I converted a test queue to use the Approval
The Lifecycle (I'm not sure where Workflow came from) field on a Queue
changes which statuses are available in that queue. Changing a random
queue from default to approval doesn't turn it into an Approval queue.
That Lifecycle is only intended to be used on the ___Approvals queue
and there's a
On Wed, Feb 01, 2012 at 03:39:45PM -0500, Jeff Blaine wrote:
The Lifecycle (I'm not sure where Workflow came from) field on a Queue
changes which statuses are available in that queue. Changing a random
queue from default to approval doesn't turn it into an Approval queue.
That Lifecycle is
