[rt-users] RT Query question

2010-02-01 Thread Ken Crocker
To all, I want to modify the way dates are displayed when I run a query, especially since I want to download the info to a spreadsheet. I just want the date, no time, no day-of-week, etc. I just want it to show dd/mm/. Is there some way to do this in advanced or some way to select it

[rt-users] RT Query question

2009-09-16 Thread Ken Crocker
To List, Whenever I create a query and want to include the Requestor(s), I always get the email address, ie. kfcroc...@lbl.gov. What I want is the name only, KFCrocker. In the advanced section, I see this code __Requestors__. What can I change that to to just get the requestors name? Thanks.