[rt-users] RT Ticket History Search

2011-03-09 Thread ronald higgins 
Greetings List Members,

Does anyone know how to search through the ticket history. I'm trying
to trace all the tickets that a particular user has worked on and not
necessarily closed, possibly handed over to another user,
is there a way to do this via the front or back end ?

Regards

Ronald

Re: [rt-users] RT Ticket History Search

2011-03-09 Thread Kenneth Marshall 
On Wed, Mar 09, 2011 at 08:30:11PM +0200, ronald higgins wrote:
 Greetings List Members,
 
 Does anyone know how to search through the ticket history. I'm trying
 to trace all the tickets that a particular user has worked on and not
 necessarily closed, possibly handed over to another user,
 is there a way to do this via the front or back end ?
 
 Regards
 
 Ronald
 
You can troll through the transactions table looking for a
specific creator with SQL certainly.

Cheers,
Ken