I'm noticing there's no easy way to backup and restore any Request Tracker system settings such as accounts created, ticket custom fields, theme settings, etc...
This might be more of a feature request, but can we have a way to backup the specific files in an archived file for easy backup and restore? The information here doesn't really cover specific files and folders within /opt/rt to backup, so I'm not really sure where to go to backup and restore these settings during a version upgrade. https://docs.bestpractical.com/rt/4.2.12/backups.html
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