On Thu, May 29, 2014 at 02:37:47PM -0400, Techno Buddha wrote:
/var/log/messages:
Instead of /var/log/messages which appears to be getting chopped up by
something, I suggest you
Set($LogToSTDERR, 'debug');
and read the debug logs in your apache logs.
You should also show the bounce email you
Hello everyone,
I've been googling for more than half the day now, and still don't have an
answer.
I just can't put new emails into RT4.
I just installed RT4, with no external authentication.
I use fetchmail to grab mail from a user off server.
When I get fetchmail to pull the emails,
I looked deeper into the issue and the LDAP account doesn't have anything
in the pager attribute.
I'm wondering if ExternalAuth is getting confused on that...
I'll try to populate the pager attribute and get the user to attempt send a
new email...
I'll report back.
Thanks!
Mike.
On Fri, Dec
Greetings everyone,
I've done a few searches on this and found various individuals that have
come across similar problems, but none of these individuals had a
resolution that fit my situation.
RT 3.8.10
ExternalAuth0.08 (latest is 0.09 but I don't believe the changes between
these versions are
On Fri, Dec 09, 2011 at 04:18:29PM -0500, Mike Johnson wrote:
Greetings everyone,
I've done a few searches on this and found various individuals that have
come across similar problems, but none of these individuals had a
resolution that fit my situation.
RT 3.8.10
ExternalAuth0.08
Hey Kenneth,
It was the problem i have set : Set($AutoCreateNonExternalUsers,1); from
Set($AutoCreateNonExternalUsers,0); and it fixed my problem.
Thanks very much for your help ! :)
Have a good day / night !
Fabrice
2010/9/24 Kenneth Crocker kfcroc...@lbl.gov
Fabrice,
Maybe I
Hello Everybody,
We have a strange problem on our RT, some of our user (on the same domain)
can't create a ticket. Rt won't create the user on the DB and log an error
message. Obviously everyone has the right for create and reply to ticket.
I have seen a mail on the list from Anne in May 2004
Fabrice,
Could be a couple of things. If you're using ExternalAuth/LDAP/Whatever and
the *From* Email address doesn't pass muster with that process, that would
cause the problem. The User referred to in the *From* Email address is
obviously NOT on the User Table AND the error message says your
Hello Kenneth,
Thanks for your answer.
I have ever try to create manually user but i can't. I think i can
create it directly in the DB but i m afraid to change this brutaly.
For allow automatic adding of a user i have see this in KB :
Adding in my RT_SiteConfig :
Set($AutoCreate, {Privileged =
Fabrice,
Try this and bounce it and let's see what happens:
Set($AutoCreate, {UnPrivileged = 1});
fingers crossed.
Kenn
LBNL
On Fri, Sep 24, 2010 at 9:47 AM, Fabrice fabric...@gmail.com wrote:
Hello Kenneth,
Thanks for your answer.
I have ever try to create manually user but i can't. I
Fabrice,
Maybe I should read the RT_Config file first before I send out crap. You
were right with the first config setting:
Set($AutoCreate, {Privileged = 0});
This will turn on AutoCreate and set them to Unprivileged (Privileged = 0
which is OFF).
Kenn
LBNL
On Fri, Sep 24, 2010 at 10:24 AM,
I had RT 3.4.5 running smoothly until the machine died a horrible disk death. I
recovered most everything, but I think I lost a scrip or config somewhere. I
have a scrip that auto adds new users to their appropriate group based on the
domain in their email. However, RT is no longer auto
: Wednesday, June 10, 2009 4:01 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RT could not load a valid user, and RT's configuration does
not allow for the creation of a new user for your email
I had RT 3.4.5 running smoothly until the machine died a horrible disk death. I
recovered
We sent a reply to a customer from an existing ticket, and the
customer replied to the email. We had several hours of cron job
failures this afternoon because of RT could not load a valid user,
and RT's configuration does not allow for the creation of a new user
for this email
Hi Everyone
Sometimes I do get this error message. But I set the global right
'ReplyToTicket' to 'Everyone' !
Any Ideas?
--Error Message--
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for this email ([EMAIL PROTECTED]).
Hi RT Users,
Today i upgraded RT 3.4.4 to RT 3.4.5 and i get the following error on
some Queues:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for this email ([EMAIL PROTECTED]).
You might need to grant 'Everyone' the right
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