Hello! we migrated from 3.8.7 to 4.2.9 and see that the way RT handles email adresses from queues changed.
In 3.8.7 a a mail address was removed when there was match with the RTAddressRegexp or the the address was configured in the queue. This still happen in 4.2.9 but now the outgoing mail is also filtered. But we configured our mail system especially to handle mails from one queue to another, so we don't want this filter So is it okay to create a file SendEmail_Local.pm and remove these lines $self->RecipientFilter( Callback => sub { return unless RT::EmailParser->IsRTAddress( $_[0] ); return "$_[0] appears to point to this RT instance. Skipping"; }, All => 1, ); regards! Sven Sven Sternberger System Engineer Tel.: 040/8998-4397 DESY IT