Re: [rt-users] RT problem with ticket creation via email

2010-02-18 Thread Ken Crocker
JJussi, What do you mean by made my own plugin? Kenn LBNL On 2/17/2010 11:17 PM, JJussi wrote: Hi! I had same kind of problems when I took 'MailPlugins' in use. I made my own plugin and as long as plugin didn't return 'RT::CurrentUser' object, I got that error. On Wednesday, 17.

[rt-users] RT problem with ticket creation via email

2010-02-17 Thread Ken Crocker
To list, I have been testing our 3.8.7 session and all looks well, with the exception of creating tickets via email. I can create tickets fine via the WebUI, but emails gives no joy. I get this email back: RT could not load a valid user, and RT's configuration does not allow for the creation

Re: [rt-users] RT problem with ticket creation via email

2010-02-17 Thread JJussi
Hi! I had same kind of problems when I took 'MailPlugins' in use. I made my own plugin and as long as plugin didn't return 'RT::CurrentUser' object, I got that error. On Wednesday, 17. Februaryta 2010 23:17:32 Ken Crocker wrote: To list, I have been testing our 3.8.7 session and all looks