Just to add some things I've discovered while troubleshooting this issue.
We appear to be blocking on a read call against the fast cgi socket until
fcgid reaches the 40 second timeout and kills the process. We can
consistently reproduce the error if we try to refresh while on the Self
Service
Hi Everyone,
I'm brand new to RT and trying to get a stable instance up for my
organization. It works most of the time, and seems to be stable on chrome,
but when I try clicking around in Firefox or IE, I pretty quickly get a
crash.
The RT log shows
[critical]: Can't use an undefined value as an
On 08/18/2014 01:47 PM, Dillon McDowell wrote:
[critical]: Can't use an undefined value as an ARRAY reference at
*/RT/PlackRunner.pm line 136.
This means that rt-server isn't being passed the right arguments to
start up; it has nothing to do with the browser. Please show your
Apache
Thanks, Alex. Here's my httpd.conf file, with the commented lines removed:
ServerRoot /rt/httpd
Listen 8080
LoadModule fcgid_module modules/mod_fcgid.so
FcgidMaxRequestLen 1073741824
User rt
Group rt
ServerAdmin isq...@costco.com
ScriptAlias / /rt/rt4/sbin/rt-server.fcgi/
DocumentRoot
