Hello! I use RT4.2.11 on Ubuntu14.04
since a week I notice that mail occasionally is not sended by notify scrips. They are also not in the history and in the log I see Sep 28 13:40:40 rthost RT: [16910] Scrip Prepare 483 died. - Can't locate object method "" via package "RT::Action::Notify" at /opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm line 594.#012#012Stack:#012 [/opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm:594]#012 [/opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm:152]#012 [/opt/rt4/sbin/../lib/RT/Action/Notify.pm:69]#012 [/opt/rt4/sbin/../lib/RT/ScripAction.pm:223]#012 [/opt/rt4/sbin/../lib/RT/Scrip.pm:637]#012 [/opt/rt4/sbin/../lib/RT/Scrips.pm:342]#012 [/opt/rt4/sbin/../lib/RT/Transaction.pm:189]#012 [/opt/rt4/sbin/../lib/RT/Record.pm:1693]#012 [/opt/rt4/sbin/../lib/RT/Ticket.pm:1613]#012 [/opt/rt4/sbin/../lib/RT/Ticket.pm:1506]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:2349]#012 [/opt/rt4/share/html/Ticket/Display.html:165]#012 [/opt/rt4/local/html/Ticket/Update.html:304]#012 [/opt/rt4/share/html/Ticket/autohandler:66]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:681]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:369]#012 [/opt/rt4/share/html/autohandler:53] or Sep 24 15:16:31 rthost RT: [26426] Scrip Prepare 481 died. - Can't locate object method "" via package "MIME::Entity" at /opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm line 180.#012#012Stack:#012 [/opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm:180]#012 [/opt/rt4/sbin/../lib/RT/Action/Notify.pm:69]#012 [/opt/rt4/sbin/../lib/RT/ScripAction.pm:223]#012 [/opt/rt4/sbin/../lib/RT/Scrip.pm:637]#012 [/opt/rt4/sbin/../lib/RT/Scrips.pm:342]#012 [/opt/rt4/sbin/../lib/RT/Transaction.pm:189]#012 [/opt/rt4/sbin/../lib/RT/Record.pm:1693]#012 [/opt/rt4/sbin/../lib/RT/Ticket.pm:1613]#012 [/opt/rt4/sbin/../lib/RT/Ticket.pm:1506]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:2349]#012 [/opt/rt4/share/html/Ticket/Display.html:165]#012 [/opt/rt4/local/html/Ticket/Update.html:304]#012 [/opt/rt4/share/html/Ticket/autohandler:66]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:681]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:369]#012 [/opt/rt4/share/html/autohandler:53] In the webserver log I can't see anything special. Any idea what could be the problem regards Sven Sven Sternberger System Engineer Tel.: 040/8998-4397 DESY IT
