Re: [rt-users] RTFM gone

2010-04-21 Thread polloxx
No, that doesn't help.


On Tue, Apr 20, 2010 at 5:15 PM, Michael Finn mf...@nbutexas.com wrote:
 First thing that pops into my mind is the Set(@Plugins,qw(RT::FM)); line.  
 There can be only one in the config file -- multiple Set(@Plugins,...) just 
 overwrite what was set on a previous line.  If you have more than one Set 
 line, consolidate them into one Set statement.

 Mike

 -Original Message-
 From: rt-users-boun...@lists.bestpractical.com 
 [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of polloxx
 Sent: Tuesday, April 20, 2010 9:15 AM
 To: rt-users@lists.bestpractical.com
 Subject: [rt-users] RTFM gone

 RTFM seems gone on our RT. Until now it was not used, but I don't see
 the URL any longer at the web interface.

 We use RT 3.8.7 and RTFM 2.4.2
 The tables for RTFM are still in the database but surfing to
 RTFM/index.html results in an error:
 The page you requested could not be found.
 RTFM was installed following the README and Set(@Plugins,qw(RT::FM));
 is included in RT_SiteConfig.pm

 Any ideas how to fix this?

 Thanks,
 P.

 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] RTFM gone

2010-04-20 Thread Michael Finn
First thing that pops into my mind is the Set(@Plugins,qw(RT::FM)); line.  
There can be only one in the config file -- multiple Set(@Plugins,...) just 
overwrite what was set on a previous line.  If you have more than one Set line, 
consolidate them into one Set statement.

Mike

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of polloxx
Sent: Tuesday, April 20, 2010 9:15 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RTFM gone

RTFM seems gone on our RT. Until now it was not used, but I don't see
the URL any longer at the web interface.

We use RT 3.8.7 and RTFM 2.4.2
The tables for RTFM are still in the database but surfing to
RTFM/index.html results in an error:
The page you requested could not be found.
RTFM was installed following the README and Set(@Plugins,qw(RT::FM));
is included in RT_SiteConfig.pm

Any ideas how to fix this?

Thanks,
P.

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com