All,
I've been trying to figure out why my user's dashboard won't display any of
the open/closed tickets in RT 3.8.7. I'm supposedly going to have to assign
the following rights to the groups, but, I don't see the Email group
anywhere. Do I need to create it? Any pointer would be
(4/1/10 12:03 PM), Will Gregorian wrote:
I’ve been trying to figure out why my user’s dashboard won’t display any
of the open/closed tickets in RT 3.8.7.
Can you confirm that the user can see the tickets outside of the
dashboard? I just want to make sure this is problem with dashboards
I'm able to view the open/closed tickets by entering the ticket ID using the
search mechanism.
I'll make sure the user has SubscribeDashboard rights.
Regards,
Will
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