Hi, I have a Queue with 30 tickets. I wanted to delete all the tickets so I used shredder extension. All good, except that now when I create a new ticket, its number is #31. Is it safe to run a "ALTER TABLE Tickets AUTO_INCREMENT = 1" in order to create new tickets in that Queue with numbers < 30 ? In your opinion will this actually break something with RT?
Thank you very much, -- *Regards, Houcem*
