Hi!
a simple way is to use the commandline interface
/opt/rt4/bin/rt ls -t user
- gives you a list of all user
/opt/rt4/bin/rt show user/123456
- gives you all information about user with the id 123456
the interface utilize the rest interface, which is much easier
to use than the perl api (IMHO)
regards
sven
- Ursprüngliche Mail -
Von: Luca Mazzaferro luca.mazzafe...@rzg.mpg.de
An: rt-users@lists.bestpractical.com
Gesendet: Donnerstag, 29. Januar 2015 10:14:08
Betreff: [rt-users] Retrieving information from RT-database
Dear Users,
I'm writing a pieces of code in Perl to retrieve information directly
from the RT internal database.
I would like to know if there are some API provided by RT to interact
with the database,
for example retrieve the list of users and so on.
I need this informations out of the web interface.
Thank you.
Cheers,
Luca M.