Re: [rt-users] Running RT at /rt rather than / with Nginx

[Christian Loos]

Hi,

the docs says for $WebBaseURL "Usually you don't want to set these
options" [1].
Remove $WebBaseURL config and set $WebDomain to 'mysite.com' and
everything should be fine.
If you use SSL, remember to also set $WebPort to 443.

Chris

[1]
https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#WebBaseURL-WebURL
[2] https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#WebDomain

Am 29.02.2016 um 23:14 schrieb François Meehan:
> Set($WebPath, "/rt");
> 
> Set($WebBaseURL, 'http://mysite.com');
> 

-
RT 4.4 and RTIR Training Sessions 
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016

Re: [rt-users] Running RT at /rt rather than / with Nginx

[Frank Wissink]

I checked what i have changed.

I copied the Login template to /opt/rt4/local/html/Elements and than
changed this line from



to



On Mon, Feb 29, 2016 at 11:14 PM, François Meehan 
wrote:

> Hi all,
>
>
> I am trying to change the location of our RT server to access it at
> http://mysite.com/rt instead of http://mysite.com.
>
>
> We are using NGINX and I followed instructions from the documentation,
> namely, we changed the default file content of sites-enabled to:
>
>
> server {
>
> listen 80;
>
> server_name mysite.com;
>
> access_log  /var/log/nginx/access.log;
>
>
> location /rt {
>
> fastcgi_param  QUERY_STRING   $query_string;
>
> fastcgi_param  REQUEST_METHOD $request_method;
>
> fastcgi_param  CONTENT_TYPE   $content_type;
>
> fastcgi_param  CONTENT_LENGTH $content_length;
>
>
> fastcgi_param  SCRIPT_NAME"";
>
> fastcgi_param  PATH_INFO  $uri;
>
> fastcgi_param  REQUEST_URI$request_uri;
>
> fastcgi_param  DOCUMENT_URI   $document_uri;
>
> fastcgi_param  DOCUMENT_ROOT  $document_root;
>
> fastcgi_param  SERVER_PROTOCOL$server_protocol;
>
>
> fastcgi_param  GATEWAY_INTERFACE  CGI/1.1;
>
> fastcgi_param  SERVER_SOFTWAREnginx/$nginx_version;
>
>
> fastcgi_param  REMOTE_ADDR$remote_addr;
>
> fastcgi_param  REMOTE_PORT$remote_port;
>
> fastcgi_param  SERVER_ADDR$server_addr;
>
> fastcgi_param  SERVER_PORT$server_port;
>
> fastcgi_param  SERVER_NAME$server_name;
>
> fastcgi_pass 127.0.0.1:9000;
>
> }
>
> }
>
>
> and in Site_Config.pm we put the following:
>
>
> Set($WebPath, "/rt");
>
> Set($WebBaseURL, 'http://mysite.com');
>
>
> When trying to access the site we get the following error  “Too many
> redirect occurred trying to open http://mysite.com/rt/NoAuth/Login.html?”
>
>
>
> Any ideas?
>
>
> Thanks in advance,
>
> --
>
> *François MEEHAN*
> Technical Support | Support Technique
> *VuWall Technology, Inc.*
>
>
> *Tel:* +1 514-505-4436
> *Skype:* VuWall-Support
>
> -
> RT 4.4 and RTIR Training Sessions (
> http://bestpractical.com/services/training.html)
> * Hamburg Germany - March 14 & 15, 2016
> * Washington DC - May 23 & 24, 2016
>
-
RT 4.4 and RTIR Training Sessions 
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016

Re: [rt-users] Running RT at /rt rather than / with Nginx

[Frank Wissink]

Hi,
I know that problem I had this on my installation althoug. 

To resolve that Problem I changed the Login template. In that template you have 
to add the suburl. In your case /rt to the submit function.

> Am 29.02.2016 um 23:14 schrieb François Meehan :
> 
> Hi all, 
> 
> I am trying to change the location of our RT server to access it at 
> http://mysite.com/rt instead of http://mysite.com.
> 
> We are using NGINX and I followed instructions from the documentation, 
> namely, we changed the default file content of sites-enabled to: 
> 
> server {
> listen 80;
> server_name mysite.com;
> access_log  /var/log/nginx/access.log;
> 
> location /rt {
> fastcgi_param  QUERY_STRING   $query_string;
> fastcgi_param  REQUEST_METHOD $request_method;
> fastcgi_param  CONTENT_TYPE   $content_type;
> fastcgi_param  CONTENT_LENGTH $content_length;
> 
> fastcgi_param  SCRIPT_NAME"";
> fastcgi_param  PATH_INFO  $uri;
> fastcgi_param  REQUEST_URI$request_uri;
> fastcgi_param  DOCUMENT_URI   $document_uri;
> fastcgi_param  DOCUMENT_ROOT  $document_root;
> fastcgi_param  SERVER_PROTOCOL$server_protocol;
> 
> fastcgi_param  GATEWAY_INTERFACE  CGI/1.1;
> fastcgi_param  SERVER_SOFTWAREnginx/$nginx_version;
> 
> fastcgi_param  REMOTE_ADDR$remote_addr;
> fastcgi_param  REMOTE_PORT$remote_port;
> fastcgi_param  SERVER_ADDR$server_addr;
> fastcgi_param  SERVER_PORT$server_port;
> fastcgi_param  SERVER_NAME$server_name;
> fastcgi_pass 127.0.0.1:9000;
> }
> }
> 
> and in Site_Config.pm we put the following: 
> 
> Set($WebPath, "/rt");
> Set($WebBaseURL, 'http://mysite.com');
> 
> When trying to access the site we get the following error  “Too many redirect 
> occurred trying to open http://mysite.com/rt/NoAuth/Login.html?” 
> 
> 
> Any ideas?
> 
> Thanks in advance, 
> 
> -- 
> François MEEHAN
> Technical Support | Support Technique
> VuWall Technology, Inc.
> 
> 
> Tel: +1 514-505-4436
> Skype: VuWall-Support
> 
> -
> RT 4.4 and RTIR Training Sessions 
> (http://bestpractical.com/services/training.html)
> * Hamburg Germany - March 14 & 15, 2016
> * Washington DC - May 23 & 24, 2016
-
RT 4.4 and RTIR Training Sessions 
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016

[rt-users] Running RT at /rt rather than / with Nginx

[François Meehan]

Hi all,


I am trying to change the location of our RT server to access it at
http://mysite.com/rt instead of http://mysite.com.


We are using NGINX and I followed instructions from the documentation,
namely, we changed the default file content of sites-enabled to:


server {

listen 80;

server_name mysite.com;

access_log  /var/log/nginx/access.log;


location /rt {

fastcgi_param  QUERY_STRING   $query_string;

fastcgi_param  REQUEST_METHOD $request_method;

fastcgi_param  CONTENT_TYPE   $content_type;

fastcgi_param  CONTENT_LENGTH $content_length;


fastcgi_param  SCRIPT_NAME"";

fastcgi_param  PATH_INFO  $uri;

fastcgi_param  REQUEST_URI$request_uri;

fastcgi_param  DOCUMENT_URI   $document_uri;

fastcgi_param  DOCUMENT_ROOT  $document_root;

fastcgi_param  SERVER_PROTOCOL$server_protocol;


fastcgi_param  GATEWAY_INTERFACE  CGI/1.1;

fastcgi_param  SERVER_SOFTWAREnginx/$nginx_version;


fastcgi_param  REMOTE_ADDR$remote_addr;

fastcgi_param  REMOTE_PORT$remote_port;

fastcgi_param  SERVER_ADDR$server_addr;

fastcgi_param  SERVER_PORT$server_port;

fastcgi_param  SERVER_NAME$server_name;

fastcgi_pass 127.0.0.1:9000;

}

}


and in Site_Config.pm we put the following:


Set($WebPath, "/rt");

Set($WebBaseURL, 'http://mysite.com');


When trying to access the site we get the following error  “Too many
redirect occurred trying to open http://mysite.com/rt/NoAuth/Login.html?”



Any ideas?


Thanks in advance,

-- 

*François MEEHAN*
Technical Support | Support Technique
*VuWall Technology, Inc.*


*Tel:* +1 514-505-4436
*Skype:* VuWall-Support
-
RT 4.4 and RTIR Training Sessions 
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016