Re: [rt-users] Script for AutoResolving after X days?

2015-04-23 Thread Joop van de Wege
Johan Sundström johan.sundst...@vbm.se schreef op 23 april 2015 13:35:12 CEST: Hi! I would like to be able to auto-resolve tickets i have replyied to if i dont get a response from the user in X days. Anyone know of a script to make this happen? I looked on the contributions-page but could not

Re: [rt-users] Script for AutoResolving after X days?

2015-04-23 Thread Sally Ainsley
Software | From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Johan Sundström Sent: 23 April 2015 12:35 To: rt-users@lists.bestpractical.com Subject: [rt-users] Script for AutoResolving after X days? Hi! I would like to be able to auto-resolve tickets i have

[rt-users] Script for AutoResolving after X days?

2015-04-23 Thread Johan Sundström
Hi! I would like to be able to auto-resolve tickets i have replyied to if i dont get a response from the user in X days. Anyone know of a script to make this happen? I looked on the contributions-page but could not find anything suitable.. Best Wishes Johan Sundström / IT-Ansvarig 090-163951

Re: [rt-users] Script for AutoResolving after X days?

2015-04-23 Thread Johan Sundström
april 2015 v.17 13:56 Till: Johan Sundström johan.sundst...@vbm.semailto:johan.sundst...@vbm.se, rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com Ämne: RE: [rt-users] Script for AutoResolving after X days