Johan Sundström johan.sundst...@vbm.se schreef op 23 april 2015 13:35:12
CEST:
Hi!
I would like to be able to auto-resolve tickets i have replyied to if i
dont get a response from the user in X days. Anyone know of a script to
make this happen?
I looked on the contributions-page but could not
Software |
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
Of Johan Sundström
Sent: 23 April 2015 12:35
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Script for AutoResolving after X days?
Hi!
I would like to be able to auto-resolve tickets i have
Hi!
I would like to be able to auto-resolve tickets i have replyied to if i dont
get a response from the user in X days. Anyone know of a script to make this
happen?
I looked on the contributions-page but could not find anything suitable..
Best Wishes
Johan Sundström / IT-Ansvarig
090-163951
april 2015 v.17 13:56
Till: Johan Sundström johan.sundst...@vbm.semailto:johan.sundst...@vbm.se,
rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com
rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com
Ämne: RE: [rt-users] Script for AutoResolving after X days