[rt-users] Search engine

2013-04-11 Thread Явор Маринов
Hello, Any comments regards this will be much appreciated because this is critical issue for us. Once you search from the search engine (for example vlan 90) nothing is displayed as results. However if you try to search for vlan 90 correct results are displayed. So far, this is a big issue,

Re: [rt-users] Search engine

2013-04-11 Thread Явор Маринов
Forgot to mension - we are using RT 4.0.10 Hello, Any comments regards this will be much appreciated because this is critical issue for us. Once you search from the search engine (for example vlan 90) nothing is displayed as results. However if you try to search for vlan 90 correct results

Re: [rt-users] Search engine

2013-04-11 Thread Bart
Hi, I've reproduced your problem using RT 4.0.8 using the quick search, since I'm assuming this is where your trying this query? When you use the quotes it treats the search argument as a string, when you enter just a number it searches for that ticket ID. So if you want to search for a number

Re: [rt-users] Search engine

2013-04-11 Thread Явор Маринов
That's right, using the quick search is returning no results if you are not using string with a space When I saw the information on the search engine, i really got upset because search engines nowadays doesn't work this way. Probably there is a solution for this, and if I find something

Re: [rt-users] Search engine

2013-04-11 Thread Ruslan Zakirov
I think it's probably good to treat word + number as (subject =~ word and subject =~ number) or (subject =~ word and id = number). However, as mentioned quoting number is workaround in the current versions. On Thu, Apr 11, 2013 at 12:47 PM, Bart b...@pleh.info wrote: Hi, I've reproduced your

Re: [rt-users] Search engine

2013-04-11 Thread Kevin Falcone
On Thu, Apr 11, 2013 at 01:03:04PM +0400, Ruslan Zakirov wrote: I think it's probably good to treat word + number as (subject =~ word and subject =~ number) or (subject =~ word and id = number). However, as mentioned quoting number is workaround in the current versions. � � In