Hello,
When I try extract an article, I have this message on ticket:
Use the dropdown menus to select which ticket updates you want to
extract into a new article. You can insert ticket content into any
freeform, text or wiki field.
But the dropdown Field is empty. Should have an yes
You'll have to create at least one CF specifically for Articles (text area
type) and apply it to the articles. After that you should be able to select
that CF when creating an article.
We use two CF's, one for the question and another for the answer. (very
basic)
-- Bart
Op 28 november 2011
