Re: [rt-users] Send mail to create a ticket (error)

2015-03-01 Thread Alex Peters
You must configure your mail server to forward incoming mail to the rt-mailgate script. Have you done this? If so, what do the mail server logs and RT's logs say? On Fri, 30 Jan 2015 at 02:18 Marisol Rojas mro...@tekprovider.net wrote: Good day, To request your help to know why not make

[rt-users] Send mail to create a ticket (error)

2015-01-29 Thread Marisol Rojas
Good day, To request your help to know why not make sending emails to create a new ticket and in updating data and answer the ticket. We are just beginning to know RT version we are currently to implement is the 4.2.9, I hope we can support. Thanks, Greetings !!