] Sending notification / alert mails without creating comments
Hi all
I've been trying to do something that I expected to be simple with RT:
Send reminders to subscribers on a ticket *without* creating any comment or
correspondence on the ticket. Send an email silently, in other words.
It turns out
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Craig Ringer
Sent: Sunday, July 28, 2013 11:04 PM
To: RT users
Subject: [rt-users] Sending notification / alert mails without creating
comments
Hi all
I've been trying
On 07/29/2013 08:51 PM, Jim Berry wrote:
Craig,
On the wiki there was a reference to an rt-remind script at
http://www.cs.kent.ac.uk/people/staff/tdb/rt3/rt-remind, which we
downloaded and modified for our purposes. We have several cron jobs
which use it to nag/notify owners, requestors,
Hi all
I've been trying to do something that I expected to be simple with RT:
Send reminders to subscribers on a ticket *without* creating any comment
or correspondence on the ticket. Send an email silently, in other words.
It turns out that much of RT::Action::SendEmail expects to have a
