Hi ,
I'm trying to set the Due date of the child Ticket.But my scrips is giving
some error.Please find below the Custom action clean up code used for the same:
my $link = $self-TicketObj-DependedOnBy-Next;
my $duedate = RT::Date-new($RT::SystemUser);
my $hours_duetime = 24;
From: Torsten Brumm [mailto:torsten.br...@googlemail.com]
Sent: Wednesday, November 25, 2009 5:02 PM
To: TONY JOHN - ERS, HCL Tech
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Set Due Date - Child Tickets
Hi Tony,
i think the problem is my $link = $self-TicketObj
...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von TONY JOHN -
ERS, HCL Tech
Gesendet: Mittwoch, 25. November 2009 12:53
An: Torsten Brumm
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Set Due Date - Child Tickets
Hi Torsten,
I tried
, HCL Tech [mailto:tonyj...@hcl.in]
Gesendet: Mittwoch, 25. November 2009 13:23
An: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID; Torsten Brumm
Cc: rt-users@lists.bestpractical.com
Betreff: RE: [rt-users] Set Due Date - Child Tickets
Hi Torsten,
my $duedate = RT::Date-new($RT::SystemUser);
my
25, 2009 5:36 PM
To: TONY JOHN - ERS, HCL Tech; Torsten Brumm
Cc: rt-users@lists.bestpractical.com
Subject: AW: [rt-users] Set Due Date - Child Tickets
Hi Tony,
i think this is the problem:
$l-BaseObj-SetDue($duedate-ISO);
should by $l-TicketObj-SetDue($duedate-ISO);
Like this:
# your
. November 2009 13:23
An: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID; Torsten Brumm
Cc: rt-users@lists.bestpractical.com
Betreff: RE: [rt-users] Set Due Date - Child Tickets
Hi Torsten,
my $duedate = RT::Date-new($RT::SystemUser);
my $bus_hours_duetime = 24;
$duedate-Set(Format='unix', Value
