I found th link below regarding changing displaying UID to RealName.
However, my ShowUserEntry file already contains <%$User->RealName%>
and creating/modifying ticket does not displays the RealName. The
parameter in the post below indicates <%($User->RealName)> is there a
% missing or is my parameter incorrect?
http://marc.info/?l=rt-users&m=118944517115245&w=2
Additionally, do I need to stop/restart RT (v3.6.4) to take affect?
Thank you.
Mike
__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
