And: My thread here was not intended as a reply to Daniel Schwagers
message. Unfortunately, I did not compose a new message from scratch...
Sorry for that.
mfg, pgs
Am 16.12.2015 um 21:16 schrieb Patrick G. Stoesser:
Hello,
partly resolved.
The issue "Impossible to assign the ticket..." ca
Hello,
partly resolved.
The issue "Impossible to assign the ticket..." came from a scrip "Auto
set Owner" on create.
It was
| # get actor ID
| my $Actor = $self->TransactionObj->Creator;
|
| # if actor is RT_SystemUser then get out of here
| return 1 if $Actor == $RT::SystemUser->id;
Hello everybody,
suddenly, when someone replys to an existing ticket, the reply opens a
new ticket instead of merging the reply.
A few days ago, this worked perfectly.
I already googled, and checked differernt things, but as I did not had
changed anything, I don't know what I could do.
In
