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From: Matt Zagrabelny [mailto:mzagr...@d.umn.edu]
Sent: Wednesday, October 07, 2015 4:24 PM
To: Daniel Moore
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Ticket Changes Queue when updated
On Wed, Oct 7, 2015 at 2:50 PM
Hello,
I thought I had found the answer this a long time ago but I cannot seem to
locate it now.
We have several queues set up and when a user updates something on their ticket
(priority, reply, etc) The ticket will automatically bounce out of whatever
queue it is in into another queue. For
On Wed, Oct 7, 2015 at 2:50 PM, Daniel Moore
wrote:
> Hello,
>
>
>
> I thought I had found the answer this a long time ago but I cannot seem to
> locate it now.
>
>
>
> We have several queues set up and when a user updates something on their
> ticket (priority,