Re: [rt-users] Ticket not created from external email using external auth

2015-11-04 Thread Peter Viskup
Hello, thank you, Christian, that solved our issue. Not sure how I could overlooked that option. -- Peter On Wed, Nov 4, 2015 at 5:44 PM, Christian Loos wrote: > Hi, > > I think you should add > Set( $AutoCreateNonExternalUsers, 1 ); > > See > > https://github.com/bestpractical/rt-authen-exter

Re: [rt-users] Ticket not created from external email using external auth

2015-11-04 Thread Christian Loos
Hi, I think you should add Set( $AutoCreateNonExternalUsers, 1 ); See https://github.com/bestpractical/rt-authen-externalauth/blob/master/lib/RT/Authen/ExternalAuth.pm#L118 Chris Am 04.11.2015 um 17:30 schrieb Peter Viskup: > Dear all, > would like to ask you for an expert view on our issue. >

[rt-users] Ticket not created from external email using external auth

2015-11-04 Thread Peter Viskup
Dear all, would like to ask you for an expert view on our issue. We have RT 4.2 with ExternalAuth to LDAP (Microsoft AD) installed. All seems to work fine. Except the ticket is not created when sending emails from external email address. All permissions were setup correctly based on how-to http://