Re: [rt-users] Tree queue

2015-07-31 Thread Emmanuel Manganneau

Found a bug in Record_Local.pm, leading misbehavior of Articles and Topics.

Here is the code.

Le 29/07/2015 06:21, Emmanuel Manganneau a écrit :

Forgot share/html/Admin/Queues/Modify.html





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Record_Local.pm
Description: Perl program


Re: [rt-users] Tree queue

2015-07-28 Thread Emmanuel Manganneau

Forgot share/html/Admin/Queues/Modify.html



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Easter-eggs  Spécialiste GNU/Linux
44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
Phone: +33 (0) 1 43 35 00 37-   Fax: +33 (0) 1 43 35 00 76
emangann...@easter-eggs.com -   http://www.easter-eggs.com
<<< text/html; name="Modify.html": Unrecognized >>>


Re: [rt-users] Tree queue

2015-07-28 Thread Emmanuel Manganneau

Ok, here it comes.
Be gentle, for I was discovering RT by the time :)

There is still a pb : for CFs ans scrip you have to set "Apply to" 
because the General case wont work, unless you make your queue inherits 
from General.


I use Attributes to store data (parents) because one of the goal was to 
make the less change to the core.


Comments welcome !

Regards,


Le 29/07/2015 02:42, Aaron Guise a écrit :

Sounds very intriguing to me too.  So color me interested :)

*Regards,*

*Aaron Guise*

*07 850 3231
027 704 5306
aa...@guise.net.nz 
*




--
Easter-eggs  Spécialiste GNU/Linux
44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
Phone: +33 (0) 1 43 35 00 37-   Fax: +33 (0) 1 43 35 00 76
emangann...@easter-eggs.com -   http://www.easter-eggs.com


queue_inheritance.tgz
Description: application/compressed-tar


Re: [rt-users] Tree queue

2015-07-28 Thread Aaron Guise
Sounds very intriguing to me too.  So color me interested :)

*Regards,*

*Aaron Guise*




*   07 850 3231 027 704 5306 aa...@guise.net.nz   *
  


On Wed, Jul 29, 2015 at 3:39 AM, Emmanuel Manganneau <
emangann...@easter-eggs.com> wrote:

> Hi,
>
> I've wrote a bit of code in order to have inheritance in queues;
> this could help you having hundreds of queues and manage them by using a
> tree.
>
> Tell me if you're interested.
> Things inherited :
> - CF,
> - group rights,
> - templates.
>
> Not inherited (but could be, actually it's a choice) : scrips
>
> Le 17/06/2015 08:37, Alain Le Drezen a écrit :
>
>> Hi,
>>
>> Is there a way to create tree queue.
>> We will have to manage hundreds of queue and we realy need a tree.
>>
>> Thank's for your answer.
>>
>> Alain
>>
>>
>>
> --
> Easter-eggs  Spécialiste GNU/Linux
> 44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
> Phone: +33 (0) 1 43 35 00 37-   Fax: +33 (0) 1 43 35 00 76
> emangann...@easter-eggs.com -   http://www.easter-eggs.com
>


Re: [rt-users] Tree queue

2015-07-28 Thread Joop
On 28-7-2015 17:39, Emmanuel Manganneau wrote:
> Hi,
>
> I've wrote a bit of code in order to have inheritance in queues;
> this could help you having hundreds of queues and manage them by using
> a tree.
>
> Tell me if you're interested.
> Things inherited :
> - CF,
> - group rights,
> - templates.
>
> Not inherited (but could be, actually it's a choice) : scrips
I'm not the OP but I'm interested in it. Have trying to fit some
processes of ours into RT but having inheritance would probably make it
practical.

TIA,

Joop



Re: [rt-users] Tree queue

2015-07-28 Thread Emmanuel Manganneau

Hi,

I've wrote a bit of code in order to have inheritance in queues;
this could help you having hundreds of queues and manage them by using a 
tree.


Tell me if you're interested.
Things inherited :
- CF,
- group rights,
- templates.

Not inherited (but could be, actually it's a choice) : scrips

Le 17/06/2015 08:37, Alain Le Drezen a écrit :

Hi,

Is there a way to create tree queue.
We will have to manage hundreds of queue and we realy need a tree.

Thank's for your answer.

Alain




--
Easter-eggs  Spécialiste GNU/Linux
44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
Phone: +33 (0) 1 43 35 00 37-   Fax: +33 (0) 1 43 35 00 76
emangann...@easter-eggs.com -   http://www.easter-eggs.com


[rt-users] Tree queue

2015-06-16 Thread Alain Le Drezen
Hi, 

Is there a way to create tree queue. 
We will have to manage hundreds of queue and we realy need a tree. 

Thank's for your answer. 

Alain