Re: [rt-users] Understanding RT::Extension::MergeUsers

2013-03-05 Thread Ruslan Zakirov
You can just remove plugin. The plugin creates records in attributes table.
It's ok to leave them or delete.

Ruslan from phone.
04.03.2013 22:31 пользователь "Komarinski, Mark F." <
mark_komarin...@hms.harvard.edu> написал:

> We have enough confusion in our RT user list that I'd like to install
> this.  It's already in our development environment and seems to be working
> (I'm the only one using it right now).
>
> In the event I have to remove it for any reason, do I have to go through
> and unmerge all the users before doing so, or can I just remove the plugin?
>
> -Mark
>
>
> --
> RT training in Amsterdam, March 20-21:
> http://bestpractical.com/services/training.html
>
> Help improve RT by taking our user survey:
> https://www.surveymonkey.com/s/N23JW9T
>


-- 
RT training in Amsterdam, March 20-21: 
http://bestpractical.com/services/training.html

Help improve RT by taking our user survey: 
https://www.surveymonkey.com/s/N23JW9T

Re: [rt-users] Understanding RT::Extension::MergeUsers

2013-03-04 Thread Tim Cutts

On 4 Mar 2013, at 18:18, "Komarinski, Mark F." 
 wrote:

> We have enough confusion in our RT user list that I'd like to install this.  
> It's already in our development environment and seems to be working (I'm the 
> only one using it right now).
> 
> In the event I have to remove it for any reason, do I have to go through and 
> unmerge all the users before doing so, or can I just remove the plugin?

I seem to recall, having had to do this, that you can remove the merges with 
relatively simple SQL statements, but I don't recall the details I'm afraid.

Tim

-- 
 The Wellcome Trust Sanger Institute is operated by Genome Research 
 Limited, a charity registered in England with number 1021457 and a 
 company registered in England with number 2742969, whose registered 
 office is 215 Euston Road, London, NW1 2BE. 


-- 
RT training in Amsterdam, March 20-21: 
http://bestpractical.com/services/training.html

Help improve RT by taking our user survey: 
https://www.surveymonkey.com/s/N23JW9T


[rt-users] Understanding RT::Extension::MergeUsers

2013-03-04 Thread Komarinski, Mark F.
We have enough confusion in our RT user list that I'd like to install this.  
It's already in our development environment and seems to be working (I'm the 
only one using it right now).

In the event I have to remove it for any reason, do I have to go through and 
unmerge all the users before doing so, or can I just remove the plugin?

-Mark


-- 
RT training in Amsterdam, March 20-21: 
http://bestpractical.com/services/training.html

Help improve RT by taking our user survey: 
https://www.surveymonkey.com/s/N23JW9T