Re: [rt-users] Upgrade fail

2015-02-09 Thread Joshua Lansford
Here is the upgrade error in full. mysql -u root -p create database rt4; quit; git clone git://github.com/bestpractical/rt.git -b stable cd rt autoconf ./configure configure.log sudo make fixdeps fixdeps.log make testdeps testdeps.log sudo make upgrade upgrade.log 21 mysql -u root -p rt4

Re: [rt-users] Upgrade fail

2015-02-09 Thread Joshua Lansford
Trying that again with .txt attachments to prevent mail list scrubbing. On Mon, Feb 9, 2015 at 8:17 AM, Joshua Lansford joshua.lansf...@laserlinc.com wrote: Here is the upgrade error in full. mysql -u root -p create database rt4; quit; git clone git://github.com/bestpractical/rt.git -b

Re: [rt-users] Upgrade fail

2015-02-06 Thread Joshua Lansford
Upgrading in stages did solve the problem. I downloaded version 3.9.7 which is the version Lifecycle was introduced. Upgrading using this version and then upgrading using the latest version of the code completed without errors. From the log I believe I am now on 4.2.10. I'll back up and

Re: [rt-users] Upgrade fail

2015-02-06 Thread Alex Vandiver
On Fri, 6 Feb 2015 13:44:06 -0500 Joshua Lansford joshua.lansf...@laserlinc.com wrote: Ok. So I have done some additional investigation and here is what I have found. The new Queues table has two new fields named Lifecycle and SubjectTag. Lifecycle field is accessed in the RT::Init which is

[rt-users] Upgrade fail

2015-02-06 Thread Joshua Lansford
Hello. I am trying to upgrade from 3.8.11 to stable and make upgrade-database is bombing. The error message is = 9449] [Thu Feb 5 19:23:36 2015] [critical]: DBD::mysql::db selectcol_arrayref failed: Unknown column 'main.Lifecycle' in 'field list' at

Re: [rt-users] Upgrade fail

2015-02-06 Thread Joshua Lansford
Ok. So I have done some additional investigation and here is what I have found. The new Queues table has two new fields named Lifecycle and SubjectTag. Lifecycle field is accessed in the RT::Init which is called at the top of action_insert before it can do the insert portion of the first