Permission Allow all custom field ?
Sent via BlackBerry from T-Mobile -----Original Message----- From: "Curtis Raams" <[EMAIL PROTECTED]> Date: Tue, 26 Aug 2008 18:07:21 To: <rt-users@lists.bestpractical.com> Subject: [rt-users] Urgent help needed with Custom field on Ticket NOT WORKING Hello, I am using RT 3.8.0 I have custom fields that have been set as "tickets" in the Applies to field. When I attempt to create a new ticket, I see the custom field on the 'new ticket' page. However irrespective of what I insert to this value, it will not populate on the new ticket. I get the error "Custom field 33 does not apply to this object" However the ticket is set as a "tickets" and in the Applies To tab it has been assigned to the Queue. And this is verified by the fact that it appears on the new ticket creation for this Queue. Is there a known issue that someone may be able to assist me with on this one? Curtis Raams _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com