Permission
Allow all custom field ?

Sent via BlackBerry from T-Mobile

-----Original Message-----
From: "Curtis Raams" <[EMAIL PROTECTED]>

Date: Tue, 26 Aug 2008 18:07:21 
To: <rt-users@lists.bestpractical.com>
Subject: [rt-users] Urgent help needed with Custom field on Ticket NOT
        WORKING


Hello,

I am using RT 3.8.0

I have custom fields that have been set as "tickets" in the Applies to
field.
When I attempt to create a new ticket, I see the custom field on the 'new
ticket' page.
However irrespective of what I insert to this value, it will not populate on
the new ticket.

I get the error "Custom field 33 does not apply to this object"
However the ticket is set as a "tickets" and in the Applies To tab it has
been assigned to the Queue. And this is verified by the fact that it appears
on the new ticket creation for this Queue.

Is there a known issue that someone may be able to assist me with on this
one?

Curtis Raams

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to