Re: [rt-users] Warning in the articles overview page

2015-01-27 Thread Guadagnino Cristiano
Alex, thank you very much!! This is great news. So the solution, presently, is to patch the /opt/rt4/share/html/Articles/Elements/MaybeNeedsSetup file by copying it to the local tree, right? Do I understand it correctly that this is a bug in RT that will be fixed in future releases? Cris On

Re: [rt-users] Warning in the articles overview page

2015-01-26 Thread Alex Vandiver
On Mon, 26 Jan 2015 11:46:09 + Guadagnino Cristiano guadagnino.cristi...@creval.it wrote: I have found this code, that tests if the warning needs to be shown: my $Classes = RT::Classes-new( $session{'CurrentUser'} ); $Classes-LimitToEnabled(); $Classes-RowsPerPage(1); return if

Re: [rt-users] Warning in the articles overview page

2015-01-26 Thread Guadagnino Cristiano
I have found this code, that tests if the warning needs to be shown: my $Classes = RT::Classes-new( $session{'CurrentUser'} ); $Classes-LimitToEnabled(); $Classes-RowsPerPage(1); return if $Classes-First; If I understand correctly, if there is at least one class for which the CurrentUser is

Re: [rt-users] Warning in the articles overview page

2015-01-25 Thread Guadagnino Cristiano
Hi Aaron. I upgraded (IIRC) from 4.2.3. And yes, I have a few classes and topics too. We are not new to articles in RT. Cris On 23/01/2015 21:06, Aaron McCormack wrote: Cris, Which version did you upgrade from? Have you created classes? It sounds like that might be the underlying problem.

Re: [rt-users] Warning in the articles overview page

2015-01-23 Thread Aaron McCormack
Cris, Which version did you upgrade from? Have you created classes? It sounds like that might be the underlying problem. Classes are similar to queues for Tickets to organize the articles -- http://bestpractical.com/docs/rt/4.2/customizing/articles_introduction.html#Classes Aaron

[rt-users] Warning in the articles overview page

2015-01-23 Thread Guadagnino Cristiano
After upgrading to 4.2.9 *and* a subsequent deep reconfiguration of our groups, queues and group rights, we have this warning whenever we access the article overview page: Setup needed Before Articles can be used, your RT administrator must create