I finished the setup of RT 4.4 now I am trying to enable the ldap authentication through apache then LDAPImport
When I try to add the following in apache I get an error when restarting apache on AuthBasicProvider ldap should I be putting in the link to my ldap there or does the next line explain what ldap = ? I used the sample data as I the only differences I made are "RT access" with a service account AuthLDAPURL with actual path to my ldap <Location /> Require valid-user AuthType Basic AuthName "RT access" AuthBasicProvider ldap AuthLDAPURL \ "ldap://ldap.example.com/dc=example,dc=com" </Location> <Location /REST/1.0/NoAuth/mail-gateway> <IfVersion >= 2.4> # For Apache 2.4 Require local </IfVersion> <IfVersion < 2.4> # For Apache 2.2 Order deny,allow Deny from all Allow from localhost Satisfy any </IfVersion> </Location> Brian Dunbar Service Desk Manager VON Canada 2150 Islington Ave #301 Toronto ON M9P 3V4 Telephone 647 788 3277 Mobile 416 454 8975
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