Re: [rt-users] can't quickly create ticket

2008-10-10 Thread Marco Avvisano
Elias -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marco Avvisano Sent: Monday, October 06, 2008 2:26 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] can't quickly create ticket I use 3.8.1, when i try to create quickly ticket, also

Re: [rt-users] can't quickly create ticket

2008-10-10 Thread Eli Altman
:[EMAIL PROTECTED] Sent: Friday, October 10, 2008 1:22 AM To: Eli Altman; rt-users@lists.bestpractical.com Subject: Re: [rt-users] can't quickly create ticket It sounds like you have some *required* Ticket custom fields that aren't available to fill in via the Quick Ticket Creation. If those fields

Re: [rt-users] can't quickly create ticket

2008-10-10 Thread Eli Altman
: [rt-users] can't quickly create ticket Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage Dashboards)]); This is what you need to set in your RT_SiteConfig. Remove whatever you don't want to show up for new users. For existing users

[rt-users] can't quickly create ticket

2008-10-06 Thread Marco Avvisano
I use 3.8.1, when i try to create quickly ticket, also from root, i get this error message: can't quickly create ticket in queue DBA because some cfs need to be set, please go to normal ticket creation page to do that. any suggestions, Marco ___

Re: [rt-users] can't quickly create ticket

2008-10-06 Thread Eli Altman
some HTML knowledge. Elias -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marco Avvisano Sent: Monday, October 06, 2008 2:26 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] can't quickly create ticket I use 3.8.1, when i try to create quickly