Elias
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marco
Avvisano
Sent: Monday, October 06, 2008 2:26 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] can't quickly create ticket
I use 3.8.1, when i try to create quickly ticket, also
:[EMAIL PROTECTED]
Sent: Friday, October 10, 2008 1:22 AM
To: Eli Altman; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] can't quickly create ticket
It sounds like you have some *required* Ticket custom fields that aren't
available to fill in via the Quick Ticket Creation. If those fields
: [rt-users] can't quickly create ticket
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
MySupportQueues MyReminders RefreshHomepage Dashboards)]);
This is what you need to set in your RT_SiteConfig. Remove whatever you don't
want to show up for new users. For existing users
I use 3.8.1, when i try to create quickly ticket, also from root, i get this
error message:
can't quickly create ticket in queue DBA because some cfs need to be set,
please go to normal ticket creation page to do that.
any suggestions,
Marco
___
some
HTML knowledge.
Elias
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marco Avvisano
Sent: Monday, October 06, 2008 2:26 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] can't quickly create ticket
I use 3.8.1, when i try to create quickly