Re: [rt-users] creating new user password
Hi, Had the same error/problem some days ago, i fixed it with the password of the currently logged in user, it was in my case password so use the password from your logged in user! Torsten Von: rt-users-boun...@lists.bestpractical.com rt-users-boun...@lists.bestpractical.com An: RT-Users@lists.bestpractical.com RT-Users@lists.bestpractical.com Gesendet: Thu May 20 22:33:39 2010 Betreff: Re: [rt-users] creating new user password Which rt version do you use? I am using 3.8.8 I have tried using password as my current password after creating the user and when I am trying to change the password, it gives me the same message: Please enter your current password. Password has not been set When I try to login using the current password, it does not allow me to login neither. Remember, I am not talking about user root in this case. I am refferring to another superUser that I am creating. Thanks Kuehne + Nagel (AG Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne -Original Message- From: Bjoern Schulz bjoern.sch...@desy.de To: borngunners borngunn...@aol.com Sent: Thu, May 20, 2010 12:41 pm Subject: Re: [rt-users] creating new user password Hi! Which rt version do you use? in 3.8.8 the initial password is password best, bjoern Am 20.05.2010 18:35, schrieb borngunn...@aol.com: After I create a new user and set the password, I get the following message: Please enter your current password. Password has not been set I need help resolving this problem so my helpdesk staff can start using RT. thanks, Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] creating new user password
Thanks TorstenThat resolved my problem. I had changed the root password from the original password to something else, but your solution works for me -Original Message- From: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID torsten.br...@kuehne-nagel.com To: borngunners borngunn...@aol.com; RT-Users RT-Users@lists.bestpractical.com Sent: Fri, May 21, 2010 2:23 am Subject: AW: Re: [rt-users] creating new user password Hi, Had the same error/problem some days ago, i fixed it with the password of the currently logged in user, it was in my case password so use the password from your logged in user! Torsten Von: rt-users-boun...@lists.bestpractical.com rt-users-boun...@lists.bestpractical.com An: RT-Users@lists.bestpractical.com RT-Users@lists.bestpractical.com Gesendet: Thu May 20 22:33:39 2010 Betreff: Re: [rt-users] creating new user password Which rt version do you use? I am using 3.8.8 I have tried using password as my current password after creating the user and when I am trying to change the password, it gives me the same message: Please enter your current password. Password has not been set When I try to login using the current password, it does not allow me to login neither. Remember, I am not talking about user root in this case. I am refferring to another superUser that I am creating. Thanks -Original Message- From: Bjoern Schulz bjoern.sch...@desy.de To: borngunners borngunn...@aol.com Sent: Thu, May 20, 2010 12:41 pm Subject: Re: [rt-users] creating new user password Hi! Which rt version do you use? in 3.8.8 the initial password is password best, björn Am 20.05.2010 18:35, schrieb borngunn...@aol.com: After I create a new user and set the password, I get the following message: Please enter your current password. Password has not been set I need help resolving this problem so my helpdesk staff can start using RT. thanks, Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Kühne + Nagel (AG Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne Nagel A.G., Sitz: Contern/Luxemburg, Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] creating new user password
After I create a new user and set the password, I get the following message: Please enter your current password. Password has not been set I need help resolving this problem so my helpdesk staff can start using RT. thanks, Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] creating new user password
Am 20.05.2010 18:35, schrieb borngunn...@aol.com: After I create a new user and set the password, I get the following message: Please enter your current password. Password has not been set I need help resolving this problem so my helpdesk staff can start using RT. thanks, Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Just do what the message say: enter YOUR password! Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] creating new user password
Which rt version do you use? I am using 3.8.8 I have tried using password as my current password after creating the user and when I am trying to change the password, it gives me the same message: Please enter your current password. Password has not been set When I try to login using the current password, it does not allow me to login neither. Remember, I am not talking about user root in this case. I am refferring to another superUser that I am creating. Thanks -Original Message- From: Bjoern Schulz bjoern.sch...@desy.de To: borngunners borngunn...@aol.com Sent: Thu, May 20, 2010 12:41 pm Subject: Re: [rt-users] creating new user password Hi! Which rt version do you use? in 3.8.8 the initial password is password best, björn Am 20.05.2010 18:35, schrieb borngunn...@aol.com: After I create a new user and set the password, I get the following message: Please enter your current password. Password has not been set I need help resolving this problem so my helpdesk staff can start using RT. thanks, Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
